Pet Planet

The groomer at Pet Planet is fantastic. My dog always looks so beautiful after she leaves there, and you could tell she feels beautiful too, and I love that. Thank you! more

This is the only place I'll bring my baby pitbull (who is 3 yrs. old). She is so playful and such a lover, but some places think just cause she's a pitbull she's ferocious. They treat my baby just like she was a little yorkie or something, and I greatly appreciate that. Also, the facility is clean, another big plus in my book. Thank you Pet Planet for being so amazing. more

Just picked up my puppy from here from a week long stay and everything was great. She seemed very happy and energetic, almost not wanting to leave. The pricing was great actually for such a long stay. more

I was just here a couple weeks back to get my Maltese groomed, she loves getting all pampered up. I've had no problems with Nate and the rest of the staff there. more

I took my Sheltie for grooming, she was playful and in great health. When I picked her up she was almost dead. Nate told me she had a hard day. Give her asprin and water she'll be fine in 3 days. Well the vet said she had heat stroke and she had to be put down 30 hours later. Organs started to fail. Nate said he had a muzzle on her for 1 1/2 hours while he groomed her.(vet thinks longer) She couldnt pant then being put under the dryers. He said she crapped 3 times, washed 4 times dried 4 times..Call to me zero.All the time in the muzzle. My Hailey was a gental kind girl loved everyone. Nate had to hurt her for her to snap at him.Vet also found 2 bruise marks on her neck. Like she was grabbed /choked, Nate said it was from matting. Not according to the vet. There liars. RUN from here.there changing the name of the place to Pet Palace...people are the same .If you Love your pet heed this warning STAY AWAY PLEASE. The web site make u rate them 1 star is to much. more

Been there twice now, for thier ingenuius grooming set up! I use the tick dip tub. Everyone's nice, helpful, they provide you with all you need, advice too. Just bring extra towel(s) for Fido 2 sit on in car. I Definitely will return on a regular basis. Pros: Grooming service is great! Can do it yoursef save $ or they will do it. Nice Guys! Cons: Ignorant people who dont know that Fido dont wanna be 'Boarded' anywhere. more

I want to go drop my dog off at this A-Bar dude ranch, and what I am about to share will amaze people. As soon as I walked in they were jerking this dog by its tail to try and get him or her into his cage. As the dog escaped they started cursing the dog and its owner for not raising a more behaved anmal. When I questioned there methodes, they simply told me to mind my own beeswax, and then stared at me wondering what I was doing there. I simply laughed and walked out the door with my dog. Avoid this place at all costs, or you may find that when picking up your dog his tail will be a little longer then when he was dropped off. Pros: They let me walk out the door Cons: That this company is still in business more

On our way to the airport, I called for directions several times. I mentioned we were needing to check in and out and b/c we had car trouble the day we were to leave Phoenix, AZ- (we had a friend take us last minute) b/c of our truck leaking that am. When we arrived no one was at the desk, then a young girl sees my dog and then asked if the bag i had there for him was his. I mentioned to her, that if i needed to sign anything that i needed to do it and i began looking for a pen. She never said what i needed to do, nor did she act like she was there to help us get checked in other than accepting my dog. I confirmed that this was my dog, and that these were his things. She said nothing else. My husband came in to use the bathroom, and then said ""ok, looking at her, Good bye, and she said ""Bye"" back. We then got a call from a lady with an attitude threatening to have my dog picked up by the pound, telling me i couldn't just drop him and go. I explained what happened and that the young attendant (16 yr old or so) neglected to tell me what i needed to fill out. I had spoken on the phone weeks prior, setting up my file with someone over the phone. I also mentioned what I asked (about signing anything) to the young girl, and the older lady (the mgr-i guess) was very snobby and lacked compassion. I have also worked in the service industry and was never this brash with anyone. She automatically blamed me and was not compassionate of my plans to try to make my flight (this was for Christmas). This conversation was over fast, and then the owner called me. I asked that they please bear with me and let me fax the signed paper work as soon as i landed. This was not acceptable unless i paid an additional 200.00 administrative fee in addition to my dog's stay which was around $240 or so alone. He also blamed me 100% and didn't consider that his young help could lack in servicing me. They threatened to have my dog picked up. They have customer service backwards! more