Pet City Pets

My family recently purchased a puppy from Pet City Pets. I just want to let people know that our puppy is wonderful. She is very healthy. We have had her checked by 2 different vets. She has NO parasites, NO kennel cough. The biggest issue we had with her was her ears needed to be cleaned. We visited the pet shop on 2 different occasions. Both times the puppies all looked well cared for and clean. Yes, the puppies do cry, whine, and bark... ( they ARE puppies!!! THEY do that!!!) especially when little kids are in the glass tapping and waving! The employees asked us to clean our hands between meeting dogs with sanitizer to prevent any possible contamination which is something the Michigan Humane Society does NOT do. They only encourage you to use it once on arrival and again when leaving. Also the customer service was outstanding. The staff was very knowledgable and eager to help us pick the right dog for our family since we have cats and a little girl. I couldn't have been happier and would recommend Pet City Pets to anyone. Pros: Great selection, wonderful customer service more

My daughter bought a 4 1/2 month old Puggle at Pet City Pets. When my daughter went to check the puppy out, she pointed out to the owner that the puppy was wheezing, had a red rash all over her belly and had cherry eye. The owner told my daughter that she would take her to the vet the next day. The next day the dog had surgery for the cherry eye but was cleared by the vet that Pet City uses as far as the wheezing and rash. After several visits to see the puppy, my daughter fell in love with this very sweet animal and we decided to purchase her. Pet City Pets has a "5 day health guarantee". We immediately took the puppy to our vet in our hometown. The puppy had pneumonia, demodex mites and demodetic mange with a severe rash on her belly and severely infected ears. In the first 3 months of having my puppy, I spent over $700 in vet bills. I contacted the owner and was reimbursed for the first set of bills but then they didn't return calls or e-mails. Two days after we purchased the puppy, Pet City Pets was raided by the Humane Society who was investigating animal cruelty. I am happy to say that our puppy is now heathy and is a very smart, sweet and loving pet. I would avoid Pet City Pets at all cost. I hope the Michigan Human Socirty shuts them down. And the vet they use also needs to be investigated. more

My sister and I showed up at their store only to find hundreds of screaming puppies in little pens, right on the store floor. There was no paper or anything under them and they were all just screaming and screaming. We snuck to a back room to find two sick puppies laying on the floor in their own urine and feces, with no food and water that could barely lift their heads. Mymo ther guessed they put them back there to die. They told us we couldn't buy the pups because they were obviously sick and they were calling the vet in to see them the next week. We convinced them to sell them to us for $50 a piece to save them from the vet bills and had to sign a paper saying we knew they were going to die and accept all financial responsibility. Cons: They buy from puppy mills and keep them in horrible conditions until they put them on a plane to fly them to the customer. more