Perry Heating and Cooling - Tucson, AZ

4.5
10 reviews
Write review
id: 28090461
marker

3266 E Grant Rd
Tucson, AZ 85716

marker
(520) 230-2381
Incorrect info? Correct your listing
Main categories:

Air Conditioning Contractor

Related categories:

Other

Reviews
( 8 )
( 0 )
( 1 )
( 1 )
( 0 )

Best

Perry did a great job and I picked their company because they took the time to help me ( I have never purchased an air conditioner ), they did not bad mouth the competition, they ...

Worst

They set up an appt from 10-1 today. When they weren't here by 1, I called & they said the guy was still 30-40 minutes away. No call or anything. I had already taken half the day ...

First time AC buyer 5/18/2011

Perry did a great job and I picked their company because they took the time to help me ( I have never purchased an air conditioner ), they did not bad mouth the competition, they know the products and if the service after the sale is as good as before the sale then we will all be happy.\r \r Thanks for helping us. more
Reply | Report abuse |

Happy Customer 4/25/2011

I am please to report that your crew did a fine job of installation & the system works very well. It is so quiet compared to the old one. I am very pleased and happy to have it completed before the summer begins. more
Reply | Report abuse |

Fast Service 7/12/2010

This week-end our AC was not working, we contacted Perry Heating and Cooling to see if they could come out and see what was wrong with our AC. A very knowlegable service tech came out and diagnoised our problem and fixed it and had us back up and the AC running in such expedient time. It is nice to know a company that has such great and professional people working for them more
Reply | Report abuse |

Exceptional Service 7/12/2010

I want to take a moment to compliment your company. From the estimate to the installation, and to the final inspection. All the gentlemen were profession, courteous, helpful and neat. I am a die hard "do-it-yourselfer", and I pride myself in paying particular attention to details and my concerns quickly vanished once I saw all your employees in action. Their work is top notch! more
Reply | Report abuse |

Cool Customer 6/21/2010

I want to thank Perry Heating and Cooling for their prompt response in sending one of your service techs to our home this past week-end. When the temperature gets in the 100's.\r No one likes to have to wait to get their air conditioner fixed. The were prompt to respond and he had all the parts he needed on his van. We are now back to being cool on a hot summers day. Thank you! more
Reply | Report abuse |

CF 4/14/2010

Recently we had a new AC installed by Perry. Their workmanship and equipment is of the highest quality. The technicians performed the work in as clean and least disturbing manner as possible. They began the work as scheduled and stayed with it unit it was finished. Since we are doing some remodeling to our home, we have worked with some subcontractors that begin the work, leave for some other project or for lack of proper tools or equipment, and return days later. We will recommend them to all our friends more
Reply | Report abuse |

Great to do business with. 3/31/2010

I am very pleased with my purchase of our central AC unit from Perry Heating and Cooling. They accurately assessed our needs, recommended the necessary equipment for our home, while discouraging unnecessary expenditures and completed the installation in a timely manner. I appreciated the wonderful customer service from the sales and installation personnel. We will recommended you too. more
Reply | Report abuse |

Perry Heating & Cooling is not good about appointments 8/20/2009

They set up an appt from 10-1 today. When they weren't here by 1, I called & they said the guy was still 30-40 minutes away. No call or anything. I had already taken half the day off to wait three hours for the guy. Found someone else. Very frustrating. I used them once before. Had a similar problem, and that time when the guy finally came he didn't have the part he needed. more
Reply | Report abuse |

Won't stand behind work 3/16/2009

Perry's won't warranty the installation of my heat pump even after the supervisor admitted installation issues. The unit was over sized, wired incorrectly, and not even sealed to the duct work. The lady in the office won't let me talk to any supervisor and tells me that I no longer have a warranty, despite my written warranty saying otherwise. In the end, I paid someone else to remove the unit and install a correctly sized unit. It wasn't worth dealing with Perry's to save some money. more
Reply | Report abuse |

Excellent service 7/24/2006

During a lightning storm I had a strike at the house and it knocked out electricity to the upstairs air conditioning unit as well as power on one side of the house. An electrician came out and fixed the power issue but the A/C still wasn't working and a part needed to be ordered for one of the units. When installing the new part one of the guys from Perry's noticed a problem with the furnace that explained some of the higher gas bills I had in the winter months. Overall there were 2 different employees that came out and both were competent and thorough. One of them seemed like he was in his 60s but still climbed into the attic in the summer in Tucson. The A/C part was the most expensive portion of the bill but the price was reasonable and in the end my homeowners warranty picked up the bill. PROS: Knowledgeable, thorough, highly recommended CONS: Not one more
Reply | Report abuse |
< Previous 1 Next >
Owner Message

  • Perry Heating and Cooling has been proudly serving Tucson since 1949 and we look forward to helping you with any air conditioning or heating needs you may have in the future. We are pleased to serve both residential and commercial customers. Each member of our Team is prepared to help you with anything you need from service and maintenance to complete installations. Be sure to ask us for a free estimate. Whether it's a new installation or routine maintenance, our factory trained consultants and technicians provide the expertise your can depend on. We will listen to your needs, perform an inspection, and then offer appropriate options that will keep you comfortable with a properly functioning system. When it comes to your family, you want dependable air conditioning and heating systems that provide you with value as well as comfort. At Perry Heating and Cooling we are committed to making sure you receive value, reliability, and comfort. Our mission statement is to promise a lot, and deliver even more by being students of our customers' needs which is backed by our 100% Customer Satisfaction Guarantee. Call today and you will be glad you did! Maintenance Installation 24-7 Service Factory Trained Technicians All Makes and Models Residential & Commercial Family Owned and Operated Financing Available (OAC)

Additional information
  • Neighborhoods: Ward 6, Palo Verde
badge