Performance Buick

DON'T PURCHASE YOUR CAR FROM PERFORMANCE BUICK. I purchased a used Mazda 3 from this dealership in the end of January 2013. I was assured when purchasing this car that it was a great car in really great condition. Not even 90 days or 3,000 miles later, my car is almost immobile and needs $1,000-$1,200 dollars of work to repair the clutch. This is not my first manual car, and I have been very gentle with it in the hopes of extending its service life. The dealership absolutely refused to help in any way at all, even after I purchased the most expensive extended warranty and was within the dealership's 90 day/3,000 mile warranty. Wear and tear or not, the fact that I am looking at possibly a $1,200 payment to fix a car I just bought that Performance claimed is in, ""Really great condition"" tells me clearly that they are liars who will happily sell you a piece of tin as they proclaim it is a reliable vehicle that any driver would be happy to take home. I am disgusted by Performance Buick's shady salesmanship and complete absence of service. \r \r If you're looking to purchase a useless car, go to Performance Buick. I guarantee they'll come through for you. more

My wife and I are both 88 yrs old; never did I think would be buying a New 2012 Buick. How nice it was buying my third Buick from Performance Buick. Could not have had better service and treatment to me and my wife. more

Great service when buying our new car, also service department is great for all information concerning needs, Oil Changes, Rotating Tires and they tell us what should be done in future visits to maintain our car. more

I would just like to say thank you for the wonderful service I received when binging my vehicle in the Service Department. They have always been very courteous and professional each time I have come in. Even when I bring my car in for what they might consider the smallest of concerns. One instance a few months ago, I stopped by on my way to work without an appointment because the light for the tire pressure went on, and I did not know what that meant. I stopped in and they addressed it right away.\r \r From the salesman that sold me my Buick Lucerne to the service department I just wanted to let you know that I appreciate the good people at Performance Buick. more

I've been a customer of Performance Buick for over 15 years. Harrison Bell and the rest of the sales team do an outstanding job of ensuring that the customer gets exactly what he wants and expects. The service department does outstanding repair work. On time and on budget. I've never had a bad experience and wish that more car dealers were just like Performance Buick. more

Basically, I was told by salesman Harris Bell that I would be getting certain features that I requested on a new car. When he explained the invoice to me, he explained it as the feature being in the price and on car. Everything seemed great! They had me sign my paperwork before seeing the the vehicle bc it had to be delivered from another dealership. Once I got the vehicle it was not what I had asked for, what they told me I was getting. Mr. Good the general manager said it's to late, what his salesrep told me was irrellivant and i signed the contract. If your interested in seeing the rudeness that came from this company, i will gladley paste all communication with this Dealership. I did not move the car off the lot and left in my current car which is supposed to be a trade in, first they said they were going to call the cops if i drove off in my car, then they said they were going to send a tow truck to pick my current car up and to drop the new car off. Oh did I mention the sa more