Pep Boys

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993 Middle Country Rd
Lake Grove, NY 11755

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(631) 360-7386
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Automotive

Reviews
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Best

Pep Boys are always clean and have good help The prices are excellent and their warranty is great too I have used the lifetime warranty on parts frequently

Worst

All reviews seem positive

pep boys 11/27/2008

Pep Boys are always clean and have good help The prices are excellent and their warranty is great too I have used the lifetime warranty on parts frequently more

Excellent Customer Service!!! 6/6/2005

It was raining, cold and after 7pm on a Sunday night. I got a screw in my tire and was losing air pressure fast. I had to drive into Manhattan (50+ miles) to get home and had no way of fixing the tire myself. I went to 5 other Auto Service chains, all were closed. One of them was open but refused to give me service so late! Pep Boys was open, fully staffed and helped me out greatly! The guy took my car in without any wait, fixed the hole in my tire, checked all the other tires, then parked my car right by the door when he was finished, so I didn't get wet in the pouring rain! He didn't even charge me for the repair! Being a young woman, I figured I would be overcharged! I was really surprised with their service and would recommend this Pep Boys to everyone! PROS: Excellent Customer Service, Convienient Operating Hours CONS: more
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Owner Message
  • Pep Boys Lake Grove retail and service location offering a wide range of car parts and accessories, from brakes to electronics and car care, as well as auto repair and services, including oil changes and tires.

Editorial
  • Offers everything from shocks to XM radios. Auto service includes engine tune-up, wheel alignment and brake maintenance.

  • 7/4/2008 Provided by Citysearch
Additional information
  • Payments: Discover, American Express, Master Card, Visa
  • Neighborhoods: Ronkonkoma, Long Island City, Long Island, Jericho
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