top 10

Penske Chevrolet Service Department (Indianapolis)

4.8
126 reviews
Write review
id: 30795153
marker

3210 East 96th Street
Indianapolis, IN 46240

marker
(317) 343-0207
Incorrect info? Correct your listing
Main categories:

Auto Repair & Service

Related categories:

Automotive

Photos
Penske Chevrolet Service Department (Indianapolis) - Indianapolis, IN
Reviews
( 121 )
( 0 )
( 0 )
( 1 )
( 4 )

Best

Donnie was very friendly and knowledgeable. I appreciate the time he took to show me the all the features my vehicle has.

Worst

We have purchased one used vehicle from them and it will probably be the last. We felt very pressured from the sales staff and it was not a pleasant experience.

appreciated 8/9/2011

Donnie was very friendly and knowledgeable. I appreciate the time he took to show me the all the features my vehicle has. more
Reply | Report abuse |

appreciated 8/9/2011

Donnie was very friendly and knowledgeable. I appreciate the time he took to show me the all the features my vehicle has. more
Reply | Report abuse |

THE BEST!!! 8/4/2011

THe best buying group in the city. more
Reply | Report abuse |

THE BEST!!! 8/4/2011

THe best buying group in the city. more
Reply | Report abuse |

thanks =) A++++++++++ 8/2/2011

"I know this does not pertain to this survey but I have to let someone know that Mike Inman, Bruce Heath, Jerry and Rein in Service are the best. These more
Reply | Report abuse |

thanks =) A++++++++++ 8/2/2011

""I know this does not pertain to this survey but I have to let someone know that Mike Inman, Bruce Heath, Jerry and Rein in Service are the best. These gentlemen went above and beyond to make sure I was satisfied. It is employees like this that will keep me coming back to Penske ! Every 5 yrs I purchase a brand new car paid in full and you best believe Penske will keep my business. Thank you"" more
Reply | Report abuse |

Quick service 7/26/2011

Quick service to get in and out with a car. Made things fairly simple for the customer. more
Reply | Report abuse |

Quick service 7/26/2011

Quick service to get in and out with a car. Made things fairly simple for the customer. more
Reply | Report abuse |

i love it! =) 7/22/2011

"OUTSTANDING GROUP OF SALES STAFF WE WORKED WITH, JEFF COPELAND, SCOTT TAYLOR AND A NEW EMPLOYEE CLIFF AND BRUCE HEATH... THESE GUYS ARE JUST AWESOME WOULD RECOMMEND THEM AND PENSKE TO ANY ONE AND EVERYONE. more
Reply | Report abuse |

i love it! =) 7/22/2011

""OUTSTANDING GROUP OF SALES STAFF WE WORKED WITH, JEFF COPELAND, SCOTT TAYLOR AND A NEW EMPLOYEE CLIFF AND BRUCE HEATH... THESE GUYS ARE JUST AWESOME WOULD RECOMMEND THEM AND PENSKE TO ANY ONE AND EVERYONE. PENSKE IS WHAT TRUE SALES/CUSTOMER SERVICE IS ALL ABOUT. GREAT JOB ALL!"" more
Reply | Report abuse |

Phenske Honda Used Car Department 7/16/2011

Well from my view and experience\r This place is a insult when it's lable clearly says\r It carries the Penske promise THAT'S USED CAR DEPARTMENT\r May I had. I went there in regards to make a long story short\r To purchase a 2003 range rover the asking price around 15thoudsand well not ashame to say credit is in the middle so I was told by Rick I could get it around 14 for u I'll need about 3000.00 down basically well I brought a 2000 jeep grand Cherokee one I was insulted telling me it was only worth 1100.00 and then they told me well will bring that asstimate up to 1400.00 hundred with and additional 1600.00 down but I'm offering 2600.00 hundred down cash so I found something strang with that so I called a higher up person and as I proceed to call eric back all of the sudden the vehicle price had went back up another 500.00 and that's because it needed to be serviced and it was know longer for sale that's to me.\r WHY !! it's not my fought that the Honda promise was just destroyed in my more
Reply | Report abuse |

Above and Beyond 6/28/2011

I know this does not pertain to this survey but I have to let someone know that Mike Inman, Bruce Heath, Jerry and Rein in Service are the best. These gentlemen went above and beyond to make sure I was satisfied. It is employees like this that will keep me coming back to Penske ! Every 5 yrs I purchase a brand new car paid in full and you best believe Penske will keep my business. Thank you more
Reply | Report abuse |

Above and Beyond 6/28/2011

I know this does not pertain to this survey but I have to let someone know that Mike Inman, Bruce Heath, Jerry and Rein in Service are the best. These gentlemen went above and beyond to make sure I was satisfied. It is employees like this that will keep me coming back to Penske ! Every 5 yrs I purchase a brand new car paid in full and you best believe Penske will keep my business. Thank you more
Reply | Report abuse |

Pleasant experience 6/23/2011

Everyone I dealt with was outstanding- The purchace of my new Traverse was a pleasant experience. Thanks to you all for all of your assistance!! more
Reply | Report abuse |

Pleasant experience 6/23/2011

Everyone I dealt with was outstanding- The purchace of my new Traverse was a pleasant experience. Thanks to you all for all of your assistance!! more
Reply | Report abuse |

Great job 6/21/2011

Penske Chevy is doing a great job. Great people all around from service to sales. more
Reply | Report abuse |

Great job 6/21/2011

Penske Chevy is doing a great job. Great people all around from service to sales. more
Reply | Report abuse |

Really impressed 6/16/2011

What really impressed me most about this dealership was the way that the employees worked together as a team. Everyone chipped in to help me, and ultimately found me what I was looking for, and delivered it to me flawlessly at a good price. I was also impressed by the way that they treated me, a new customer, like someone they wanted to keep for the long run. There was a lot of good information given and not a lot of hard selling. By the way, my '09 Silverado is the best truck I have ever owned. more
Reply | Report abuse |

Great experience 6/14/2011

My overall experience with Penske Chevrolet was great. I never felt pressured and everyone seemed to go out of their way to be sure I was happy and completely satisfied with my transaction. I was very impressed with the fact that my salesman took me over to the service dept. to show me where I would need to go for oil changes, etc. Mr. Scott (in the service dept.) even took the time to show me the lounge area of the service dept. if I came in and would have to wait on my car and also told me where the drop boxes were for the keys. I can tell that everyone at Penske Chevrolet has be trained very well in making customer service the best possible. I would recommend this dealership to anyone in a heartbeat! Thank you! more
Reply | Report abuse |

Great experience 6/14/2011

My overall experience with Penske Chevrolet was great. I never felt pressured and everyone seemed to go out of their way to be sure I was happy and completely satisfied with my transaction. I was very impressed with the fact that my salesman took me over to the service dept. to show me where I would need to go for oil changes, etc. Mr. Scott (in the service dept.) even took the time to show me the lounge area of the service dept. if I came in and would have to wait on my car and also told me where the drop boxes were for the keys. I can tell that everyone at Penske Chevrolet has be trained very well in making customer service the best possible. I would recommend this dealership to anyone in a heartbeat! Thank you! more
Reply | Report abuse |
< Previous 1 2 3 4 5 Next >
Owner Message

  • With our dealership located in Indianapolis, IN, our customers come from throughout the larger Indianapolis metropolitan area. We are focused on serving the vehicle needs of their Chevy – whether it be preventative maintenance service, exciting new Chevy accessories or genuine Chevy parts for the do-it-yourself customer.

Additional information
  • Hours: monday: 07:30-19:00, tuesday: 07:30-19:00, wednesday: 07:30-19:00, thursday: 07:30-19:00, friday: 07:30-19:00, saturday: 08:00-16:00
badge