After having been to Peninsula a handful of times to fullfill my love of Southeast Asian food, I'm impressed with the unique array of food they have to offer. Starting from Roti with Curried dip to the union of Indian and Chinese cuisines and Peninsula's great presentation. But each time, I've been to Peninsula, I have not yet been impressed with the service. The first time we were there right after it was opened (with that benifit of a newly established restaurant and the crowd,) we waited a long time for our server and our food. However, it was not as bad as the party of six right next to us, who was seated when we had gotten our appetizers, yet sitll, did not get any visit from their server by the time we had gotten our check (Thank God, they had water to keep them from dying from starvation!)
Our second visit, it was much less crowded--less than 10 tables in house, and still, our server could care less about us. She had forgotten our rice, and it literally had taken them 10 minutes for the rice before another server arrived at our table with our rice. Com'on Asian food and no rice??? And yet, our server never came back to check on us until we finally could flag her down for to-go boxes and the check which our credit cards were in hands so we wouldn't lose her for another ten-fifteen minutes for another trip back to get our cards. Though we still will support Peninsula on their food, they have yet to understand of the concept of professional servers vs. familiy/friends servers. It seems to be a popular thing with ethenic restaurants to hire people who don't really know the profession which makes the restaurant seem inefficient and unprofessional. While the top-notch servers are not needed in a smaller restaurant like this one, an efficient few of service-industry crew would serve Peninsula a great wonder.
Pros: Good Malaysian food, great presentation, good place for lunch
Cons: Non-attentive servers, unimpressive drink menu, tie-die paintings
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