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Businiess name:
Peninsula Malaysian Cuisine
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Review by:
citysearch c.
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Review content:
I have visited this place numerous times. The menu has tons of choices and each time I've tried something new, I've not been disappointed. The food is always very tasty. Now, when it comes to service, it's been all over the map. The other day I visited, it wasn't terribly busy and the service was the worst I've ever had. We ended up commenting to the management and now we are not sure when we'll be back there again, but when you spend hard-earned money and are forced to wait an excessively long time, you get served the wrong dish (the waiter didn't bother to write anything down, which is where the problem stemmed), and your bill is wrung up incorrectly, it doesn't compel you to go running back. It's puzzling because I've seen the manager come around in the past and ask the clientele how their meal was and go out of his way to amend something if a customer didn't find their dish to their liking. When we brought up the poor service, it wasn't done in a rude manner or in a disruptive way to other diners, but we were made to feel like it was our problem, not the inadequacy of the server. When bad service puts you in a foul mood and ruins your meal, it's going to be a long time before I'll feel like embracing the place again.
Pros: variety of dishes, clean, well-lit, open kitchen
Cons: inexperienced servers, slow, not paying attention
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