Pediatric Healthcare-Nw Hstn

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12020 FM 1960 Rd W Ste 700
Houston, TX 77065

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(832) 912-7044
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Reviews
( 60 )
( 1 )
( 1 )
( 0 )
( 6 )

Best

This is a great office with a great staff

Worst

I am a new patient and every time I call to make an appointment they hang up on me after waiting for a very long time. I tried to register online and make an appointment for my da...


TERRIBLE PLACE 10/4/2011

Terrible place, they claim they have a 24/7 nurse and its a lie. Once the office closes you are on your own. They book your appt in other locations. You show up in your preferred location and it turns out your appt was set in a different one. When they book appts in the righ clinic, they book the patient with the nurse practitioner not the dr. Their nurse phone service, when the clinic is open, is terrible, it costed me a trip to the ER. It took them 12 days to contact me about my son's lab work. At the lab, I was told they woul get the results the next day. If you want to speak to the Dr is a hassle. They wont give you a direct # to your chosen clinic, You have to call to the main line and then be transerred once you are trasnferred you will speak to the voicemail. I left like 5 messages in 4 days. They never returned my phone calls. The 6th time I was ugly to the receptionist and she finally connected me to the location I visit for my son. My son had an allergic reaction to the prescription he was given and when the dr. checked on him, she laughed at it. It was not fun to me. They take FOR-EVER, a regular appt takes 4-5 hours of my day. Finally after those 4-5 hrs its the nurse practitioner who checks on your kid, not the dr. - I chose this place cause the reviews I read were good. But my experience was simply terrible. I visited this clinic for six month and all my experiences were awful. Luckily, I have a new pediatrician for my son. Do yourselves a favor and go to a different place.\r more

Top notch 5/11/2011

Top notch service and quality. more

Very good 5/4/2011

Very good specialy with children more

Good experience. 4/27/2011

It was a very good experience. more

Lovely 4/21/2011

Everyone there was lovely! more

I will never switch doctors!!! 4/18/2011

Anytime my kids need to go they are seen. Anytime I have a question I can call and speak to a nurse. There have been a few times that money has been tight ( bad economy lately) and they tell me not to worry about the copay. They treat me and my kids with respect. I feel welcome when I go. Dr and his team are GREAT!!! I will never switch doctors!!! more

Nice and curtious. 4/13/2011

The employees were nice and curtious. more

Very helpfull 4/12/2011

Very friendly & helpfull more

Will recomend 4/12/2011

Very professional. Will recomend to others. more

I really like this place. 4/8/2011

Answers questions without hessitation or frustration. I really like this place. more

Very happy. 4/5/2011

Very happy. Everything was great! more

The best! 4/4/2011

You guys are the best! more

Their great here! 4/1/2011

Their great here! We love it here! Great Service! more

The best of care 3/31/2011

They always get the best of care with them! Honestly cares about your children and treats them with respect. more

We absolutely love the staff 3/28/2011

We absolutely love the staff and the doctors and I'm so thankful for the experience and professional treatment that my daughter has received there. more

We really struck gold with this place. 3/25/2011

We really struck gold with this place. Just from chatting up other parents in the waiting room, the consensus is that most, if not all, of the doctors at this practice are fantastic. more

Wonderful 3/23/2011

Wonderful doctors and a caring staff. more

Great Thank You 3/22/2011

Great. Dr. is very nice and compassionate. Thank you! more

Very caring for the patients 3/21/2011

Great staff!! Very caring for the patients, and always able to fit someone in case of a quick illness coming on. more
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Additional information
  • Hours: Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
  • Payments: Visa, Master Card
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