Paul's Automotive, Inc.

I received FRIENDLY, PROFESSIONAL & QUALITY service from the staff at Paul's Automotive at an EXCEPTIONAL PRICE. I highly recommend you bring your vehicle to Paul's for any type of service you may need. I also enjoyed the Christian based service they provide their customers. more

Our whole family takes our vehicles to Paul's. Additionally, we have bought three vehicles from him and could not be happier with them. Paul's is great! more

We broke down last Friday, 8-4-11, in Semmes, Alabama driving from California to Florida, and were towed to Paul's. The fuel pump went out. bad gas or bad timing?? anyway, Paul's had us out the door on a Friday afternoon in 5 hours. very thankful. nice waiting room. very nice people. only contact with this Shop but very thankful of their work and expertise. I highly recommend them and would trust them completely with my automotive needs. Thanks Paul and the Gang. you did us right!!! more

Paul's prices are great. No doubt about that. I can say that. Much better than Hillcrest Automotive which is outrageous and I'm not sure how they stay in business. But Paul's auto work is hit or miss. I took my car in for a noise in the steering, they tested it and said it needed another part (Hillcrest said it needed a new hose) Paul's charged me less for the entire part than Hillcrest did for the hose alone, but the problem continued. Took my car to the dealership and they said I needed a hose (dealership was still cheaper than Hillcrest) and Paul's refunded my money for the part after I brought it back from the dealership. I think Paul's is fair, they just aren't as knowledgeable or as good at diagnostics as other mechanic shops. more

I have received great work from Paul's Automotive as well as receiving the same at a great price. I totally trust Paul's Automotive to give me fair deal. I will not trust any of my cars to any other auto care provider except Paul's. more

If you need your car fixed, don't go to Paul's. Constant excuses of being short handed will keep your vehicle tied up for an extended period of time. Calling three times in one day won't get you anywhere either; because they still have not looked at your vehicle. I took my truck in and had a power relay replaced because the vehicle did not start. I paid for the diognostic testing, a towing fee, parts and labor. When I picked my truck up, the check engine light would come on and my truck would not accelerate passed 15mph. When I took it back they told me they'd have time to look at it Wednesday. Wednesday came and passed and when I called them, because they never called me, they told me it wasn't overheating and it was fine. Overheating wasn't ever an issue!!! Then they said they would ""try"" to look at it Thursday afternoon and that the power relay had nothing to do with the new problem. But I questioned that being as it ran just fine before they put the power relay in. After getting the run around, I took my truck out of their shop and took it to a new mechanic. After researching the problem myself online and with mechanic friends, I was urged to take my vehicle to a different mechanic. more

I've had 3 different cars (foreign and domestic) over the past 10 years worked on by Paul's Automotive. I've always received excellent personal service and at a price I could only beat if I did the job myself. Diagnostics were always ""spot on"" and they DON'T try to add on unnecessary services or repairs. I will be returning to this auto shop when my car gets sick again. Pros: Good service at reasonable prices Cons: no cons so far more

BAD JU JU BAD BAD BAD BAD BAD BAD...HIGEST PRICES IN THE STATE, BAD MECHANICS, BAD LOCATION...BAD BAD BAD BAD BAD Cons: EVERYTHING more