I have worked with them on both business and personal insurance policies for 8 plus years. By far, Phil Thorn is the best insurance agent I have ever worked with. Great customer service, professional, good advice, etc. If you need an agent or are tired of poor service with your current agent, I encourage you to give them a call.
Pros: amazing customer service, full service office
Cons: Waltham is tough to get to
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