I have been here several times and the staff have always been friendly, timely and super-accommodating. I recently had a cracked tooth that led to a broken one and was in need of a root canal. I was extremely anxious so Dr. Jennifer Plotnick explained the procedure, said she would provide me with some nitrous oxide to ease my nerves and that I'd be just fine. I wanted to trust her - yet, in my mind, putting the words 'fine' and 'root canal' in the same sentence was simply crazy talk! Yet, as she started the process, I quickly realized she was right. The nitrous oxide immediately calmed me and I appreciated how she checked in with me throughout the process. She even sang to me (a free service she provides to certain lucky patients :) Correct lyrics are not guaranteed and for me, a Human League song will never be the same! Yes, I laughed during a root canal on a molar containing three nerves!! To top it off, she called me in the evening to see how I was feeling! Now, if that isn't customer service, I don't know what is! If you are in need of a professional, kind, witty dentist who honestly cares about her patients, look no further. How many people can say they like their dentist? I'm pleased to say I can! Thanks so much, Dr. Plotnick! :)
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