Park Place Management

TROUBLE, STAY AWAY... You have been forewarned!!! more

This review is for the building & management at 13837 Burbank Bl 91401 The management team is nice and SEEMS to care; follow-up is sometimes sketchy... call backs don't happen unless they want something! Management moved their office to Reseda and didn't even tell us (tenants) they moved! Manager let himself in my unit with his key without any notice. My friend was staying over and greeted him after he entered the apt! Better be glad we're nice people. Home alone, I would've popped one off thinking he was a burglar. ...but living in this building was horrible. My unit was spacious and nice... if you can tolerate roaches, brown water, dirty neighbors, and a dirty laundry room. Hot water went out multiple times in a year. The stairwell has so many spiderwebs & dead bugs, it looks like Halloween all year long. Even after I asked them to have it cleaned. (Buy bug spray/borax for your roommate roaches.) Front of the building looks nice, but go around the side and see the reality (no grass, trash, oil on the street, neighbors work on their junky cars and one of the tenants pees on the tree. No, I am NOT kidding! Saw it with my own eyes. I promise this is the truth! Laundry room is gross and tenants NEVER close the door, so if you're a clean person, you will not want to use it. Go down the street to the laundry mat instead. The roaches are unaffected by the fumigators. Ok, so maybe they slow down, but they have great recovery and return in a week. One even crawled across my big screen TV! (Very embarrassing in front of my guests!) Dirty tenants, Trash can/dumpster is always full and smelly so I could not open my windows. Someone hit my car while parked in the parking stall (no note); Teens/young adults hang out in the alley and leave trash and lean on nearby cars (uh, mine!). Guest parking is limited & nearby neighbors take up two spaces on purpose so you won't park in front of their houses. Did I tell you about the roaches? Someone broke into my storage bin. Oh yeah, and someone peed and pooped in my parking space! Yes, it's the TRUTH!! Just plain gross. This is all true. so decide for yourself. UPDATE! BEWARE! Before you move in, inspect & TAKE PICTURES of the lack of cleanliness & anything broken/missing. Also note condition of windows-oven-floors-doors-blinds-EVERYTHING! They will charge you for cleaning/repair/replacement when you move out even if it isn't your damage. They prorate rent at 30 days. PPM reduced my security deposit refund for preexisting conditions (gave me no receipts): $50 to clean oven I didn't use- $10 for missing mini-blind wand- I even replaced it to avoid a charge & they still charged $10 for a stick! Mgr came for keys a day after I moved out AT HIS REQUEST then deducted an extra days rent. I'm headed to Small Claims court. more

My time at the apt in Van Nuys on 13837 Burbank Blvd. was beyond unpleasurable. We were constantly in need of repairs. The pests who lived with us were disgusting! We had pest control out to our apt on several occassions and had to ask that the whole building get sprayed. The landlords are rude. When asked if they could unlock the apt for repairs because we were at work, we were told by management that they ""are not babysitters""I would advise you to look somewhere else to rent. Pros: Cheap Cons: Everything Else more

Park Place Management is the worst property management company in the valley! They don't feel they should manage onsite issues; parking or noise complaints. The property needed 2 intercoms and they spent our whole budget on 1 intercome, never using the bids that the owners got but their own contacts, the best part is they have been using our funds to pay AT&T for lines that go no where for the 2nd intercome they never ordered. They misplace HOA payments on several occassions and charge you late fees, they will stop you from working on your own property stating you need to have workers compensation for spraying insects around your front door, so they can charge you to use their people... yet all their repair people don't even speak English and repairs are mickey-mouse jobs that don't last. They don't return calls unless it's your 5th call. They will nickel and dime you until your pockets are empty, you never see it go back into your property. They dropped the ball on filing a lien on a forcosed unit, because they don't feel they need to pick up the phone to call any of the board of directors. They feel they are their own boss with your HOA money. Hiring them was the worst decision ever made! We had a meeting and voted on letting them go (they were present) but they said they were not fired unless they had a 30 day notice which we sent and no one has contacted us letting us know when we will get our funds back/files. If I had to do it again I would not go for the cheaper company, instead ask what building they manage so I could be the judge if they are a good company or not... instead if I saw decrepit and falling apart properties then I know that's not the company I want to do business with. I hope this helps anyone that has the task in hiring a management company. Pros: Park Place Management is cheap Cons: Park Place Management is unresponsive to their clients more