Park City Pet Grooming

We just had a very poor experience with Park City Pet Grooming and its operator, Leigh Kracht. We brought in our two (2) St. Bernard's for a bath and a trim for the second time this winter. Leigh completely sheared off ALL of the hair from our St. Bernard's, when we just wanted a good trim like in our first visit. When we spoke to Leigh about this she was very apologetic for the mistake over the phone to me but abruptly ended our calm conversation and told me/us to come back and ""get your money"". She later called to apologize again for the mistake. I reported the incident and filed a complaint with Utah Better Business Bureau. It will take some months for our St. Bernard's hair to grow back. I strongly DO NOT recommend this business and its services to the public. more

New customer 100% happy. The guy who gave my little man (aka my Pug) a bath was nice, totally into his job and super friendly. My dog is 9 years old and I have brought him to a groomer regularly for 9 years. This was the friendliest groomer so far. He took time to talk to me about my dog. I read the other reviews before we went so I went expecting the place to be dirty, but I still wanted wanted to check it out myself because it is one of the only groomers located close to town where we live. It ooked like 99% of the other grooming places. I have been to only one other groomer that had a perfectly clean office. But we don?t need granite counter tops and a fluffy environment, friendly engaged groomers that talk to you is the most important part. Hayden will be back soon. more