A delivery driver named Donald came up to my front porch and unfortunately his left foot broke through some weak wood in the deck. He lost his balance and fell down. I felt very sorry for him and apologized repeatedly.
When he came back later with the new pizza (he had dropped the first one), he called me from the driveway, then yelled to me from his car "I'm not coming up on that deck again". He also said "Just a heads up for you, I might have to go to the emergency room, because my lower back really hurts". Though he drove all the way to their store and back to deliver a new pizza.
Needless to say, I'm never ordering from this place again. Insinuating that I'm paying for your emergency room visit for a slight fall (and putting a huge hole in MY front porch) is NOT a good way to make business or represent a company.
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