P.C. Richard & Son

Bought a whirlpool cabrio dryer 10 months ago. Worked for 7 months. Has had 4 service calls in the last three months - ALL FOR THE SAME PROBLEM! Each time the repair tech comes out he fixes it and it breaks 3 - 4 days later. Each time it breaks it takes another 2-3 weeks to get another repair appt - for the same problem they didn't fix the first time. They refuse to replace dryer, just keep repairing it. Dryer cost almost $1000 - this is ridiculous. Dealing with these people is a nightmare. Would give them no stars if that were option. more

Please do not waste your time or money here! I purchased a fridge and stove from this place and of course the purchasing experience was ok (everyone working on commission is nice!) but when it came to delivery and installation what a nightmare! The appliances were delivered and the installlation was scheduled for a later date. At the time of installation, the guys came installled everything, leaving behind my old stove which they were supposed to take and then realized that they sold me a fridge with no power cord! (go figure) Long story short it took them 4 days yes 4 days to pick up the old stove, deliver a new fridge, disconnect the defective fridge, have that picked up and then reinstall the new fridge! Absouletly ridiculous! On top of that everytime my husband or I called to figure out what was going on the sales people had attitudes! That's a very incompetent bunch over there and I would reccomend anyone to go with the home depot or best buy for appliance purchases. NEVER AGAIN!!! more