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P D R Automotive

id: 29438806
marker

1008 N Cunningham Ave
Urbana, IL 61802

marker
(217) 367-9481
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Main categories:

Auto Repair Shop

Related categories:

Other

Reviews
( 194 )
( 36 )
( 3 )
( 1 )
( 8 )

Best

I was visiting from out of town, and dropped the transmission on my car. I left the car at PDR with a note about the problem. They had it ready to go by the end of the week when I...

Worst

I took my car to Pdr and was very disappointed when I got the bill because I thought they were very over priced I took my car to a different shop and got the work done for half th...

Polite Staff very Professional 3/4/2016

Business is well formed ,knows what they are doing,They inform you of what they find and tell you what it's going to cost before they work on your vehicle ,so its your decision to fix or not to fix.They are expensive but they do good work. more

Friendly, quick service. 2/29/2016

I appreciate you working me in to a tight schedule. Thanks for the brake work. more

Nice people 2/27/2016

Called from out of state. They were easy to talk with and work with. Towed the vehicle to the shop and diagnosed problem. They kept me up to date by phone and email. more

Friendly Customer Service 2/24/2016

Entire experience, from start to finish, had 100% polite & friendly customer service. Employees were excellent with status communication. more

Absolutely Awesome 2/17/2016

They were quick, concise, and thorough. All of my car's diagnostic information was available online (with pictures of my car to show what needed work!). It's really great to see a mechanic that is using the internet to really help the customer. They charged us much less than our other crappy mechanic (lesson learned) and they did more work. Overall, this place seems like a great business that genuinely enjoys their work. more

Na 2/16/2016

Never come back more


Efficient friendly 2/11/2016

A good job and very accommodating. A bit pricey for a patch. 58 dollars. But the job was done in an efficient manner. They are also knowledgeable and courteous. more

Missed diagnosis! 2/10/2016

This car was in 2 agency and 1 independent shop all failed to diagnose and repair until now! more

Great Service 2/8/2016

Everyone was very nice. My car is now in great shape. Receiving texts was super helpful because I couldn't answer my phone whIle i was at work. I'll definitely be back. more

Friendly staff and transparent estimate 1/28/2016

I had never been anyone other than CarX before coming to PDR. I recently had some a concern with a loud noise coming from the front of my car. I took it in to CarX for a diagnostic and the quote came in higher than anticipated. So I shopped around to a couple of different auto body shops--one being PDR. After speaking with PDR and receiving an over the phone estimate, I decided to schedule an appointment with them. When I arrived, the place was very clean and the service agent, Spence, was very welcoming and willing to address my concerns that I had with never coming there before. They finished the repairs that day but because I had other business, they allowed me to keep the car with them over the weekend. The following week, they came and picked me up from my house so I could pick up my car. On the way to pick up the vehicle, I was concerned that there estimate was going to be less than what I was going to have to end up paying. Fortunately, the price was right in line with the quote and they did an excellent job. I will definitely take my car back there for repairs. more

Joe DeLuce Toyota Camry 1/27/2016

good job on the work on my car, but cost more than i expected it would cost.... more

Work on gmc yukon 1/24/2016

Honesty and great work more

No start issue 1/20/2016

Very helpful, Josh was kind. Class act shop. more

Extremely Over Priced 1/16/2016

I am Tim Steen, I am the one that dealt with your company for the work done on the vehicle that belongs to my daughter Chelsey. I do not have a problem with the labor charge but the fact you double charged for the parts and the diagnostic was not included in the cost of replacing the part is also upsetting. I understand having to pay a diagnostic charge when a customer does not have the work done while the vehicle is in your shop but to put that charge on top of the replacement is just a way to get extra money from people that do not know anything about service work. I will be telling everyone I know that you charge an extremely high price for the work you do and I will encourage them to post this information on social media. As you can tell by this information I will never us your shop again. more

I love and trust PDR! 1/14/2016

Always great service with a smile. Quick, easy, honest work! more

Service 1/13/2016

Great service. Attention to detail. more

Repaires 1/13/2016

Was very pleased with the service. Repairs was done in timely order and explained well. more

the lot needs to be bigger 1/12/2016

I liked the service and the people were great more

A great place to take a Lexus 1/7/2016

Everyone was very friendly and helpful. Took my daughter's car in for service and they sent email to me to approve service needed. The car was fixed the next day at a reasonable price. Would definitely take the car there again for service. more
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Owner Message
  • PDR Automotive in Urbana, IL, provides diagnostic and repair services on foreign and domestic vehicles. Our ASE-certified technicians will diagnose and repair your vehicle with your safety and satisfaction placed before all else. At PDR Automotive, we believe trust is earned one customer at a time. We perform all our services only after receiving your approval. PDR will gladly fax or email you a written estimate for any services we provide. Our technicians are ASE certified. We're also an AAA-approved Chicago Motor Club service facility. Call PDR Automotive to schedule your appointment today!

Additional information
  • Hours: monday: 07:00-17:30, tuesday: 07:00-17:30, wednesday: 07:00-17:30, thursday: 07:00-17:30, friday: 07:00-17:30
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