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Ourisman Honda of Laurel

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3371 Fort Meade Rd
Laurel, MD 20724

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(301) 498-7400
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Reviews
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Best

Alex continues to be a top service consultant - our VW jetta is getting to the point where the ""wear and tear"" adds up. Alex has helped us navigate the service needs of our vehi...

Worst

My girlfriend recently visited this dealership and was looking at a new Jetta. She test drove the vehicle at several places and decided to e-mail her sales rep for their best pri...

friendly 1/11/2011

We particularly appreciated the friendly cordiality of Alex Valenzuela and of the driver of the courtesy car which was kindly offered to us. more

I really appreciate your hard work and your flexibility 1/6/2011

Alex, thanks for all you do for us. Your customer service is excellent. Thanks for being understanding and listening to my concerns and for completing the work in a timely fashion. I really appreciate your hard work and your flexibility. more

We use Ourisman for servicing our Hondas 12/28/2010

We use Ourisman for servicing our Hondas. JD made contact immediately after receiving my email request for a price through an online pricing service a couple of weeks before I was ready to buy; he was very helpful throughout. It took a long time at the dealership (6 hours!), but we got the car we wanted, which they had to get from another dealer up in Baltimore. more

covered under warrenty, we are resting easier 12/24/2010

Now that we have transportation that is not only mechanicaly sound but also covered under warrenty, we are resting easier. more

Top Service 12/20/2010

Alex continues to be a top service consultant - our VW jetta is getting to the point where the "wear and tear" adds up. Alex has helped us navigate the service needs of our vehicle and walks us through the nature of the problems (which says a lot given that we are far from car experts!) Thanks to Alex and VW Ourisman for your helpful and friendly staff! more

Great dealership 12/14/2010

This Dealership and their personnel - specifically, Issac, Joe, Alex, Paul, and Brian should be commended and praised. I have already recommended them to numerous friends and will continue to do so. Thank you Ourisman VW of Laurel -- you are the best! more

They treat you like family 11/29/2010

They treat you not like friends, but family -- and that says it all. To say I am impressed is an understatement. more

Salesman was courteous, respectful, and attentive 11/24/2010

Salesman was courteous, respectful, and attentive. Because of him, this was a better than expected buying experience, especially after the experience at a dealer prior to this one. Ourisman of Laurel is a winner, hands down. Earned the 5 rating for friendliness more

Always great service 11/22/2010

Great service, as usual. Faster than what I had planned for; always good. Friendly employees, no hassles. more

They were professional, courteous, supportive 11/18/2010

They were professional, courteous, supportive, helpful, friendly, and literally "went over the top" in customer service and support. more

Great experience 11/15/2010

The car I originally came in to purchase had been sold the morning before I arrived. I really didn't think I was going to leave with a car but after an hour with Remoe, I was in love with another '07 Civic. After seeing the car I came to buy was not in stock, Remoe met me with several other options in both the style I wanted and within my price range. He was courteous, friendly, knowledgeable, and very helpful throughout the entire process. It was incredibly easy to get in touch with him, even when I had questions after I purchased the car. Remoe made buying my first car a great experience, and I have already spread the word to my friends. more

I will go back for my next Honda 11/4/2010

I'd bought my other two Hondas from another dealer, but was very unhappy with the way I was treated there, so I'd switched to Ourisman for servicing years ago. This was the first time I'd bought a car from them and I have to say I will go back for my next Honda...unlike my experience at the other dealership (which has since changed hands). This is the fifth Honda I've bought! more

Sales was low-key 11/2/2010

provided the lowest Internet price of any dealers in the area and one of the promptest responses to my Internet contacts. Sales was low-key, unpressured, friendly, and took the time to explain details of the car and paperwork.? more

Incredible 10/28/2010

I have purchased three GTIs from this Dealership in the last three months. From sales, to financing, to service the entire team of folks who assisted us were, in a word, incredible. more

Remoe and Carmen were wonderful 10/26/2010

I must say, I am a tough cookie when it comes to making a choice or a selection. Shopping is not one of my fortes and working with Remoe and Carmen was wonderful. They took into consideration my financial situation and tried to help me within their means and or powers of doing so and if they couldn't they would speak to someone else. more

they went the extra mile 10/21/2010

when I needed their fast help to replace a car totaled in a collision, they went the extra mile in finding a replacement and getting us back on the road in the shortest time possible, all the while being supportive and sympathetic to our predicament. more

Thanks guys 10/20/2010

I had a great experience a Oursiman vw. Michael was very professional and knowledgeble about the Eos and Isaac made buying a car there very easy and I am very greatful for respect he gave me! I will recommend them to friends and family, They are very nice to deal with. Thanks guys, W is very happy with her new car and I am at piece at the place we did business because of the way were treated. more

They Listened 10/19/2010

The fact that we had a friend recomend the dealership also was a big help. After calling the dealership, where where put in to contact with Joe Dorsey. He listened to what we where looking for and asked the needed questions to get the information from use to help him help us make a decision more

wonderful service through the whole process 10/18/2010

This was an absolutely wonderful experience. more

Comfortable Atmosphere 10/12/2010

I have to admitt that I was a bit aprehensive when going in but they quickly put me to ease and made me feel comfortable and informed about my purchase. more
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Owner Message
  • For trustworthy Honda sales and certified auto service, turn to Ourisman Honda of Laurel. Our Maryland Honda dealership can help you start a new Honda Civic lease, review used car loan rates and more. Plus, we even offer pick-up and delivery for Honda service in Laurel, MD!

Additional information
  • Hours: Sat 09:00am-07:00pm, Mon 09:00am-09:00pm, Tue 09:00am-09:00pm, Wed 09:00am-09:00pm, Thu 09:00am-09:00pm, Fri 09:00am-09:00pm
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