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Ourisman Honda of Laurel

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3371 Fort Meade Rd
Laurel, MD 20724

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(301) 498-7400
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Reviews
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Best

Alex continues to be a top service consultant - our VW jetta is getting to the point where the ""wear and tear"" adds up. Alex has helped us navigate the service needs of our vehi...

Worst

My girlfriend recently visited this dealership and was looking at a new Jetta. She test drove the vehicle at several places and decided to e-mail her sales rep for their best pri...

Always an outstanding experience 4/26/2011

Alex did a great job as usual. I really appreciate his help & hardwork. Each time I visit Ourisman VW of Laurel, it's always an outstanding experience. You need more Service Consultants like ALEX!! Thanks a bunch! more
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Doug got the job done 4/21/2011

Sales mgr, Doug, was instrumental in getting the job done and really appreciate it. more
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Sales person stuck with through the process 4/19/2011

Was a good experience and everyone I came in contact with was first class. The sales person stuck with my through the process. more
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One of the best dealerships 4/13/2011

I have been taking my VW to Ourisman now for almost two years. Every time I have taken it there I have received nothing short of exceptional service, By far Ourisman VW is one of the best dealerships I have ever taken my vehicle to. I would like to thank Alex and Mike from the Service Department for their outstanding customer service. Thank you. Sincerely, Greg and Kelly more
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Alex has always been very customer service oriented 4/11/2011

The customer agent Alex, is very professional and courteous, and has always been very customer service oriented. A definite asset to your maintenance department. more
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I appreciate the committed services 4/7/2011

Mike at the service reception desk helped me out exactly what I needed, I appreciate his committed services. Part order desk also provided me a good explanation about the parts I ordered and he helped me what I wanted. more
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Our salesman was pretty patient in explaining 4/5/2011

Our test drive was fun; salesman was pretty patient in explaining all the new features of the car. more
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The whole team was personable and remained good natured 4/4/2011

The whole team at Ourisman was efficient and personable and remained good natured even at midnight when we drove off with our new car. more
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I was back on the road within the hour 3/1/2011

I would like to take a second and thank Ourisman VW / Mike Ruth for getting me back on the road the evening I stopped at their facility. I was having issues one day while driving home from work ( I live 65miles north) - looked up the dealership online and figured I would see if they could help - I was back on the road within the hour.. Come to find out it was a recalled part that caused the issues, which didnt cost me a dime... It's nice to know that you can still find good customer service... more
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My family can trust the Ourisman VW Laurel staff 2/25/2011

Recently, I took my vw passat in for a routine oil change. Thanks to the expert staff, they found a problem with my car that I didn't even know I had! I am thankful that Alex was able to walk me through the problem and explain what was wrong. As a woman, it can be easy to feel duped in auto shops, but Alex is so honest and friendly that I trust he is giving me the full info about my car. I wish my car was not at the point of needing serious maintenance, of course, but I'm glad that my family can trust the Ourisman VW Laurel staff to help us navigate our car issues. Thanks! more
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Couldnt have asked for a better experience 2/24/2011

I couldn't have asked for a better experience when buying a new car! more
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Ryan was very professional and pleasant 2/18/2011

Ryan was very professional and pleasant. more
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Like to thank both Joe and Tyrone for helping me 2/16/2011

Once again, I would like to thank both Joe and Tyrone for helping me out when I was in a pinch and needed a second car. They when far beyond what I was expecting in their helpfullness and friendlieness. more
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Everyone was friendly and helpful 2/11/2011

I will say, everyone met was friendly and helpful. The dealership is spotless. Marshal and his manager went above and beyond to find, and get, the exact vehicle we wanted without having to compromise. I highly recommended this dealer. more
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good feel to it. 2/8/2011

the dealership was well lit, clean, warm and had a good feel to it. more
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Thanks for your helpful and friendly staff! 2/7/2011

Alex continues to be a top service consultant - our VW jetta is getting to the point where the "wear and tear" adds up. Alex has helped us navigate the service needs of our vehicle and walks us through the nature of the problems (which says a lot given that we are far from car experts!) Thanks to Alex and VW Ourisman for your helpful and friendly staff! more
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best ever 2/2/2011

Marshall, Marshall, Marshall. He is doing a wonderful job. If you need a Honda, he is the sales professional to see. more
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loved my experience 2/1/2011

I loved my experience and will continue to get my VW serviced here. Thank you very much for all that you did and all you will do. (My car thanks you as well). more
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Pleasant experience 1/14/2011

Pleasant experience...although it meant parting with some money.. more
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They did an excellent job 1/13/2011

My service writer was very professional and did and excellent job. more
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Owner Message

  • For trustworthy Honda sales and certified auto service, turn to Ourisman Honda of Laurel. Our Maryland Honda dealership can help you start a new Honda Civic lease, review used car loan rates and more. Plus, we even offer pick-up and delivery for Honda service in Laurel, MD!

Additional information
  • Hours: Sat 09:00am-07:00pm, Mon 09:00am-09:00pm, Tue 09:00am-09:00pm, Wed 09:00am-09:00pm, Thu 09:00am-09:00pm, Fri 09:00am-09:00pm
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