Ourisman Chevrolet of Bowie

Horrible service!!! I brought my Nissan 350Z to have the front bumper repaired here through my insurance company Geico who pushed using this recommended body shop for faster service. Huge mistake!! After having my car for 2 weeks, they tried to give it back to me with the paint not matching (its factory paint and this is a dealership) and the under shield in patched pieces and hanging under my car. It was a horrible patch up job with them still giving me the run around. I never received updates on the progress of my vehicle without prompting and still remain in the rental for week number 3 today!! Avoid this place like the plague!! more

I just want to give kudos to Ourisman Bowie Chevrolet Service technician/mehcanic George who in my mind is the best mechanic in the Washington DC Metropolitan area. George worked on my 88 Corvette 2 years ago and recently the work he did 2 years ago eliminated an issue with my car that no other mechanic was able to fix properly. I had been to dealers in both PG and Mont. Co. to no avail. George is the man. Thanks to Bruce the Service Manager for his professionalism and service with a smile. I feel like a member of the Ourisman of Bowie Chevrolet Family. more

Joe Alba and the Ourisman of Bowie family were really great to work with. Joe explained the ins and outs of my new Chevy Cruze with confidence, providing me with valuable information. He was extremely patient and kind throughout the whole process. I appreciated Joe's honesty and kindness. more

Best car purchasing experience I have ever had! They really paid close attention to what I was looking for and was not trying to get me to sign that night and get me out the door. They routinely call me to ask how everything is going and ask about my visits to their excellent service department. Very Friendly location. I would recommend this location to anyone! Thank you Ourisman Chevorlet of Bowie. more

The sales team at Ourisman was extremely accommodating in attempting to locate the truck I had intended to buy. They noticed my interest on a compromise vehicle and made me an offer that was very agreeable. The overall experience was pleasant. Based on this experience I plan on purchasing from the Ourisman group in the future. more

I WANT LOU TO BE MY CAR SALESMAN FOR ALL MY SEASONS. HE'S WONDERFUL , WE CONNECTED !!!! NOW WOULD YOU LIKE TO SELL ANOTHER CAR TO MY ROOM-MATE ?????? IF SHE AGREES WITH MY REASONING !!!!!!!! THINK OF HER AS MY MOM !!!! 70 YEAR OLD, 2007 PT CRUISER, SHOULD HAVE BEEN 200 APP PAYMENT SEVERAL YEARS AGO. I WENT WITH HER , LEFT HER TO A SALESMAN THAT HIT A HOME RUN, THINK SHE TOLD ME PAYMENT 350, HAS HAD 2 YEARS. WOULD LIKE TO GET HER OUT OF!!! GUESS YOU CAN FIGURE WHO CARRIES THIS HOUSE, ME !! SHE'S A WONDERFUL LADY , GETTING READY FOR BACK SURGERY ON TUESDAY!! SHE IS STILL WORKING, HAS SS PLUS INCOME. SHE IS A DYNAMIC LADY, YOU WILL LOVE HER. JUST DOESN'T UNDERSTAND BUYING A CAR!!! YOU WILL GIVE ME LOTS OF YOUR CARDS !!! WILL BE SENDING YOU MORE CUSTOMERS!!!!! WHILE I MARKET ON SHORE FOR MHCA, I MARKET FOR YOU FRIEND! more

We purchased a 2011 Chevy Avalanche from Ourisman Cheverolet on July 8th 2011. I would like to thank Chris Johnson for the best car dealer experience I have ever had. He was very knowledgeable of the vehicles and options. He returned all my phone inquiries and was also very proactive in helping me search the area for a vehicle with the exact option set I wanted which turned out to be on his lot. The best part was that he sold me the vehicle in a low pressure environment which made me feel very comfortable with my purchase. more

It was important for me to write and let you know about the outstanding customer service that was extended to me from Joseph Alba and his team at Ourisman Chevrolet . You are lucky to have them. I do most of my car buying research on the Internet and Joseph contacted me shortly after my online inquiry about the cars I was interested in. He was not at all pushy just very informative and when I went to the showroom he patiently explained everything in detail about all the amenities of the car. I have never had a nicer purchasing experience than at Ourisman even when all personnel that stayed 2 hours after close on a Saturday night to finish the buying process still treated me with professionalism, kindness and even humor. More importantly I think that Joseph Alba and your team are tremendous representatives for your dealership and its consistently good reputation. This is my first Chevy in more than 20 years, and I am very happy and confident with my new vehicle - a 2011 Chevy Equinox. With Joseph and the rest of your staff at Ourisman in Bowie I will gladly refer my friends and family to you! Thank you everyone! more

I grew up a FORD man (my wife is the CHEVY girl.) Working with Lawrence, Lew and Herb made the transition experience a lot less painful for me in my changing of loyalty in regards to the truck I drive. On top of the great experience we had working with these guys, so far I am very pleased with the truck. I just got done pulling a really heavy load in our horse trailer and I must say that our new Chevy Silverado did a better job of hauling than our previous truck. Nothing like getting the job done, riding in style and being comfortable to boot . . . thanks guys! more

I'm 100% satisfied with my car and my experience at Ourisman. Meredith was very honest from my initial contact with the dealership all the way through the sale. She kept me in the loop as my car progressed through the order process and had everything lined up when I came in to pick up my car. Chris was very helpful in completing the sale and telling me about my new Volt. I also appreciated Chris picking me up at the airport in the demo Volt. more

Ourisman Chevrolet is a class act! Meredith with internet sales was absolutely courteous and honest. She quoted over the phone the cost of the vehicle I wanted to the penny (including tax, title, fees) - no game-playing whatsoever. She arranged to have the car ready for my arrival and assigned a salesperson for all personal interactions. Ozzie, my salesperson is top of the line. Friendly, knowledgeable, professional, and ready to do more than I would expect at every turn. He knew exactly what to do and all paperwork was done efficiently. I had the pleasure to chat with Lew, the sales manager - once again an extremely accommodating person. In fact every person at the dealership said hello and was willing to help. The facility is neater and cleaner than any dealership I have seen. And there is a great selection of vehicles at the best prices around. I live over 100 miles away and would gladly take the trip again to buy my next car. Thank you Ourisman Chevrolet for an outstanding buying experience!! more

I gave this rating because my experience of purchasing a new car with Joseph Alba as my salesman was very excellent. He was very informative. It was a very smooth going transaction. I was not rushed into my selection. He showed me a variey of cars that I asked about so I could decide which one I wanted He also agreed to drive my new car to my residence for me. My financial business with Stacy Williams was not rushed either. She explained the information to me and answered any questions. Each person that helped me with the purchase of my new car was very friendly and helpful. I would recommend them to my friends. more

I worked hard to find a dealership with an allocation for a volt and Meredith Dotson was helpful in securing the allocation and making it easy to arrive at a deal. It didn't require the time that was required in working with other dealerships that I shopped with. The information she gave me was helpful and accurate. She was willing to make commitments in writing. She gave me a timeframe to depend on and then exceeded that timeframe. When I got to the dealership, I met with Bill ? to do the sales paperwork and he introduced me to a Volt expert "Tom" to walk me through basic use of the car. Then I met with the finance person to pay for the car and understand warranty options. They took my personal check to pay for the car (from my investment account) with no questions asked. I was in and out quickly. Great experience. more

I would recommend Ourisman Chevrolet of Bowie to anyone for sales and service. It is conveniently located to my home and I will be dropping my new car there, when it needs servicing. See Ron Stephenson for new car sales - an excellent man, who was extremely friendly and knowledgeable about the car I purchased. Ron I love my new car! more

I recently purchased a 2011 Chevy Traverse and Joseph Alba was my salesman. He was very professional and informative. He stayed after closing just to make sure my needs were met. He had my vehicle waiting for me and also helped set up my ONSTAR and GPS. I was so happy with my new vehicle that I left items in the old vehicle which Mr. Alba helped me retrieve. I will recommend him to anyone that is in need of a new vehicle. He is very personable. more

I was very satisfied with the buying experience at Ourisman. I arrived early before the dealership opened but someone came right out to greet me and offered to assist me immediately. The general manager was made aware that I had driven in from some 300 miles away and she came out, shook my hand and thanked me for visiting their dealership. The vehicle was brought up from the lot to the front of the store. The salesman pointed out some of the features of the truck and asked if I had any questions before we took a test drive. When we returned he focused on our deal and kept me informed as to what was going on with paperwork, loan approval, etc. When the deal was completed I was given a voucher for a full tank of gas and thanked heartily by everyone involved in my transaction. I was treated with respect and I absolutely would, recommend these folks to anyone thinking of buying a vehicle. more

Absolutely amazing service, Evan went out of his way to make it a pleasurable buying experience and not pressure me into a sale. I was interested in a 2011 Chevy Cruze, to purchase as my first vehicle but the dealership was located too far away for me to walk to so I called on the phone, and when I discussed my intrest, Evan actually offered to drive me to the dealership from my house to look at the vehicle and the various options. When I got to the dealership, there was no pressure to even purchase a vehicle, let alone get uneeded option. I ended up picking out a Chevy Cruze 1LT with the exact options I wanted, and have owned it for a month now and absolutely love it. The financing department managed to get me car payments that where half the price of my purchased car insurance! This was without me having any history of credit. I couldnt recommend this dealership more. more