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Orr Automotive

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4701 Arrow Highway Ste. B
Montclair, CA 91763

marker
(909) 625-8963
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Auto Repair & Service

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Automotive

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Orr Automotive - Montclair, CA
Orr Automotive - Montclair, CA
Reviews
( 26 )
( 2 )
( 0 )
( 0 )
( 1 )

Best

I've had nothing but good experiences at Orr. This time they took care of a pretty big repair in an amazingly fast time so that we could go on vacation on time. I also appreciate ...

Worst

These guys ruined my chevy and lied about what they would charge. I will never go back.\r \r May the fleas of a thousand camels infest their crotch, and their arms be to short t...

my experience from Bill Powers 3/23/2014

As I walked through the door into the establishment I felt the worries of my situation dissapearing and I now could suddenly breath. While the technicians were making my problem their problem I was able to watch the hobbit on a big screen with another satisfied customer sitting next to me. After the problem was solved My truck was returned to me and I drove off into the sunset in a truck that never ran better. more

Great Service & Honest! 3/16/2014

Nate and crew are great & knowledgeable mechanics and they provide honest and great customer service! more

Editorial review from Citysearch 12/3/2013

After scouting around for a place to handle my various family vehicles a Ford a Subaru an Audi and yes a Volvo that I wish were a Honda at times. The kids need to be unique right! But I get the Audi cause that is my forte. I was looking for a place that was in business for a long time because the last spot left me in a pinch with no warranty in sight cause the doors were closed. Found out they had 2 year 24k warranty that was cross country (one of the main reasons I chose them) and got a quote for my Audi Brakes and service smashed the penske dealer prices by 5 bills as in benjamins people! They helped me to get the dealer to accept the failed part causing me to be out only a partial of what it could of been cause I went with Mr. Quality who closed the doors down the street. They checked out the whole vehicle thoroughly and talked to me about a fuel injection cleaning, I wasn't sure about that but then they showed me all the build up in my engine with a fiber optic camera ..........talk about high tech and knowledgeable friendly staff. Called dealer they wanted $275 more yes more than Orr I could pay it but why when I now have new a place I can call my one stop shop closer to home with a staff that seems well versed in their profession. Honest they are as then soon after all my joy of getting 6 extra mpg cause of the injection service or that is all that could of caused this increase according to work performed, yes that is right 6 extra mpg tested 2 tanks and I track it close being a math guy. Glad to know that cause after my Audi's tip top return to the road my sons Subaru was in a bad way driving like an erratic demon on steroids. Meaning throwing lights and all not going over 35 while jerking all over the road............ thought the transmission was toast even told them that it needs a new transmission. They called me up about an hour and a $235 sensor did the trick, an upstanding decision as to their integrity when I was thinking thousands for a transmission that I sold myself on getting thinking that was the problem and would take a few days time instead a couple hours with a coolant service oil change tire rotation and these Gentlemen stepped up and made it happen in a short period of time with no complaint possible easy o the wallet considering the situation. Top notch guys i see why you are on here with so many good reviews keep it up! You got me for life which says a lot being that I was skeptical when burned by that other shop. Friends family and random people I encounter headed your way.\r more

Editorial review from Citysearch 11/5/2013

Highly recommended. Excellent service by people who actually cared about me AND my car. Honest, kind and considerate of my budget. No pressure to make all repairs at once. Never need to return car for re-repairs.\r more

Editorial review from Citysearch 10/2/2013

A friend had recommended this place to me since he had just come here a few weeks before. Just came to get an oil change the other day and was told I needed some extra work done on my car, which is what other places usually tell me and pressure me to get work done on the spot. Luckily, this place is not like the rest. I didn't feel pressured to get work done, but was informed that it was highly recommended to avoid future major problems. I think his name was Ken who assisted me and was really helpful, since I don't know much about cars. Overall, I was completely satisfied! Great price, excellent service and would definitely recommend this place to anyone. more

Editorial review from Citysearch 10/2/2013

Always have had great experiences here and realize that this is long over due to recognize the great work that these wonderful mechanics do. Always have been straight forward and not knowing much about my car they are able to tell me what my Toyota needs by my owners manual which is so informative. I know when I go here Nate John and the rest of the professional crew have always served me as though they are my vehicles personal representative they help me to keep my little Camry on the road and let me know what is a priority and what can wait. They just did an amazing job on my brakes stopping on a dime........ I think that is how the saying goes.\r \r Take your car here the best in finding the problems I found them years ago after going through 3 mechanics that were just changing parts. Glad to see others on here feel the same way I do. A lot of times they inspect my vehicle before my long trips for free and fill the tires being a single mom 150k on the car and no replacement in sight kept me on the road thank you guys. Also love the way the new office looks tv and all. more

Editorial review from Citysearch 5/30/2013

service that is provided by orr automotive is golden, the most trusted servce i have ever had and honesty is their policy. i am 73 and driving a car i purchased new in 1989, a honda. they have taken care of my car since moving to this area 4 years ago, they don't try to sell service you don't need just maintenence. it is hard today to find and trust the perosn who takes care of your car today. i trust them totally. and fair prices too. more

Editorial review from Citysearch 2/7/2013

Always do an excellent job on my car. I like the way that they solve problems on my car. Been going here for 20+ years and never been let down. I am glad they are always here for me and do great work great fair honest what more can you ask for. I have them check out the car before I head out of town to make sure it gets where I am going and back of course. We have 3 generations of family vehicles going here to which is why I love going I can trust that my kids and Grand kids are in good hands. more

oil change today 10/2/2012

Thanks for changing the oil so quickly right after I arrived as scheduled. How much would that serpentine belt replacement cost? We're in bad financial shape, but don't want a bad incident to happen. more

expert honest and caring company-real professionals 9/4/2012

As a woman who doesn't understand cars, I can trust these mechanics completely to keep me safe and not overcharged for un-necessary stuff. That's a big deal for me. more

honest, knowledgeable 9/1/2012

The best automotive place around. Top service, dependable, and nice people, too. more

Great shop 8/30/2012

Fine establishment. Highly recommended. more




exam of purchased used car 7/17/2012

I forgot to ask you what would remove the sticky stuff on the bottom of the glove compartment. more

Great service 7/14/2012

Very friendly staff. Keeps you involved in the repair process and updates you accordingly. Very informative and answers all questions. more

Car Repair 6/15/2012

Honesty, knowledge, fair prices. A great value! more

Got 'er done 6/6/2012

I had an issue with a bad spindle nut which made my car undriveable and the guys at the shop got it sorted out and got me back on the road. more

Great Service 5/19/2012

The staff is alway friendly and honest! I wouldn't take my car anywhere else! more
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Additional information
  • Hours: M-F 8-5:30
  • Neighborhoods: Montclair
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