They came out to clean and inspect our fireplace and chimney and to check the drafting. Was there a total of 20 minutes, said the fireplace was in good working order safe for fires. 3 fires later, chimney catches fire, house is full of smoke and they blame us for building a too big fire. Nice, since the fire was at the very top of the fireplace and the fire itself was only a foot high.
Pros: None that I can think of
Cons: Not very thorough
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