Orange County Appliance Repair

His rates are very fair and he does a quality work. I definitely recommend him and will use him in the future. more

This guy really exceeded my expectations - he was at my house on time and fixed my dryer in about 20 minutes. He's a very nice man who comes prepared and quickly solves your appliance problems. more

It's so wonderful to find someone who is nice, honest and does what they said they could do. more

Highly recommended. On time, knowledgeable, very polite; The price was well within what I had expected. more

My repair bill was extremely reasonable and the repair man was very fast. Not because he had to be but because he knew exactly what he was doing and had the parts on his truck. more

I was very impressed by how quickly the repair man was dispatched... more

We purchased aGaggenau 200 Series BS27 Steam Oven approx. 2 years ago, we noticed an odd sound when it was running and called OC Repair. The receptionist was very nice and said that a repairman would call us back. We had heard that from three other companies we had already called. About 10 minutes later a very pleasant man called us to see what was wrong, he assured that there would be a repair man on site within the hour. Again, we weren't holding our breath. The doorbell rang about half an hour later. He assessed the oven and had it removed in about 20 minutes (ours is a built in style) He was very careful! \r He did some tests on the oven and quickly got to the bottom of the problem, he put the oven back in place and cleaned up the mess. In and out in less than 2 hours. A+ rating from us, and my husband is a senior so we also got a discount on the bill\r Thank you so much. \r Erin Pros: Fast, Professional, Honest Cons: Not Applicable more

We had a leak with our Whirlpool dishwasher. We were not sure what the source of it was so we found Smith Brothers, I spoke to a very pleasant lady who transferred me to the service manager. He sent a repair man right over and found that a gasket became loose. In an hour he had fixed it and all was perfect. I would highly recommend this company. We will certainly be using them again. Bruce. Pros: Quick, Honest, Clean more

I woke up one morning and opened the fridge to realize, that it's completely out. So went online and found this company. They came out the same day and took care of it right away. Smith Bros, thank you so much for being so professional! Pros: They came out same day and took care of the problem. Cons: Pricey, but worth it. more

I just called this company to talk to them about my washer and the guy on the phone was so rude I hung up on him. WHY be in business if one is going to act this way! more

I called OC Appliance Repair (Smith Bros.) because my washer was not working. A technician came to fix it for a cost of $296 for a lid switch. After he left I did a load of laundry but the liquid fabric softener dispenser now did not empty. I had not had a problem with this before, only after the tec. was here. So I called and explained what the problem was and set up another appointment. The day of the second service, I called and said I wanted to make sure that I was not going to have to pay for another $70 service call fee because the problem was obviously caused during the last service. The owner was extremely rude to me and made it sound like I had broken the dispenser and wanted them to fix it for free. This was definitely NOT the case and I don't appreciate being spoken to the way he spoke to me. I would NEVER recommend this company for anyone to use. There are many other companies that can do the job without being insulting and rude. To cut a long story short, they refused to send out a technician to rectify the problem. more

I called appliance repair yesterday afternoon, explained my problem and was told that a serviceman could come out the next morning to check it out. The serviceman, Tony, called 15 min. prior to our appt. and stated that he was on his way. When he arrived, he was courteous and professional and discovered the problem within 5 minutes. He had the part needed in his truck and replaced the faulty defrost control in 20 minutes and was on his way. He advised me that if we had any problems with the refrigerator in the next 30 days, he would return free of charge to check out any problems. Pros: courteous and professional more

Being the first time I'd used this service I was skeptical, but I was impressed with the punctuality, professionalism and low fees. Great job. Pros: punctuality, professionalism more

I called to schedule an appointment, and the girl on the phone was not helpful. After calling back I spoke with manager and he stated they do not qoute prices and could not really give me an idea of what it would cost to fix my stove, and to come out it would cost me. This is not a good way to build a business... Cons: What happened to customer service more

They were on time, very efficient, courteous and friendly. The technician tested my oven and explained me the problem and I think I get what I pay for. The technician arrived a on time and the service exceeded my expectations. more