Optique

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2817 W End Ave Ste 107
Nashville, TN 37203

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(615) 321-4393
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Reviews
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Best

I went in this past summer (June/July) to replace my favorite pair of sunglasses that got stolen from my car and they were discontinued by the manufacturer. I was still sour from...

Worst

I couldn't say they deliver good customer service. If there was a mistake, at least acknowledge the mistake and apologize for the inconvenience. The way sales associate (Maris...

better customer service 5/6/2011

I couldn't say they deliver good customer service. If there was a mistake, at least acknowledge the mistake and apologize for the inconvenience. The way sales associate (Marissa) talk and handle the situation wasn't professional nor appropriate. more

Can't believe they called me! 11/26/2009

I went in this past summer (June/July) to replace my favorite pair of sunglasses that got stolen from my car and they were discontinued by the manufacturer. I was still sour from the theft so I didn't get anything. I randomly just received a call from the store this past week telling me a brand new pair of shades came in that reminded the front desk girl of what I was trying to replace. When I went back this new pair they picked out is 20 times better than the pair I lost and I could not be happier! How the doctor or sales girl remembered me and what I was looking for after all this time is beyond me, but I am very grateful because I have been looking for a replacement pair ever since with no luck until now :) Thank you Optique!!!! Pros: Awesome Customer Service! more

disappointed by this years service!! 5/21/2008

This is my second time visiting Dr Sonsino. That being said, I DID come back. I did because the selection was good, the Dr was whatever (really, how hard is it to say ""does this one look better or this one..??""), and the sales associate (don't know her name, little with dark hair and a tattoo) i had was patient, smart, and really helpful with style. more

Great service, great selection, very friendly people!I 2/3/2007

I recently purchased a pair of glasses from Optique and couldn't be happier. Dr. Sonsino and her staff are extremely friendly and helpful. The selection was great - lots of variety. It was very difficult to choose! My frame stylist, Marissa, was great. I've been back for one adjustment and Dr. Sonsino was very kind and quick to help me. I HIGHLY recommend Optique! Pros: Wonderful doctor, good staff, adequate parking, reasonable prices Cons: Takes a while to get the glasses, but it's worth the wait more
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Additional information
  • Hours: Mon-Fri 10:00 AM-6:00 PM,Sat 10:00 AM-4:00 PM,Sun Closed
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