I have had axminster for 4 years. My general doctor is great, which is why I have given this provider 2 stars. Personally, i give her 5 stars, but axminister as whole deserves negative 5 stars. \r
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My troubles with this provider began 4 years ago. I went to urgent care to have a swollen ankle looked at. Dr. Su diagnosed me with a sprained ankle, and he didnt even SEE my ankle. My pants and socks remained on, he simple diagnosed me based on a verbal descirption, then sent me on my way. The swelling increased over a week, and i returned to urgent care, with the bad luck of getting Dr. Su again. Once more, he did not look at my ankle. I was foolish to not be more aggressive with him and to trust his judgement. A week later I was hospitalized with a genetic form of arthritis that spread to my other ankle, knees, and wrists. At 27 years old, my parents were taking care of me because I could not feed myself or walk. After 3 months, I was able to turn a key again, and a year of treatment, I was able to run again. If Dr Su had taken more, or ANY, care to my ankle, this condition may have been caught earlier, and the symptoms possibly less severe.\r
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Additionally, I recently moved. In the office, I changed my address. But they entered it wrong, causing me to miss my referrals. I called to verify it was changed, it wasnt, so i corrected them. I could tell you the whole story, but after 3 phone calls to change my address, the unqualified unskilled labor still can't make a correct change of address. As of now, some stranger is still getting my mail from axminster. \r
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If it wasn't for my general doctor, Dr. Ehret, whom I love because she is friendly, knowledgeable, and always takes her time and care with me, I would leave this medical group asap.\r
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I will say however, that this medical group is attempting to modernize its prescirption and data with computers and internet Rx's. Now they just have to re-evaluate a particularly careless doctor, and hopefully there arent more like him.\r
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Medical groups must realize that it only takes one weak link to soil their reputation.
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