One Stop Oil Change

I was treated so rudely, I will never return. The end of 12 years as a loyal customer. I called to report my problem and was offended again! Never again! more

I'm a 70 year old woman who walks with a cane.I went to one stop for an oil change. When they shut the hood, it wouldn't shut and the worker said the spring was broken.my hood was fine before I went in. I asked if they could tie it down, but they said there was nothing in the shop.I left hoping my hood wouldn't pop open on my way home. What a waste of my time and I'll never go back again. . more

I went to One Stop today ... to have my oil changed. To say I'm disgusted with the service would be putting it lightly. I first noticed some sign of trouble when the guy in the pit became disgruntled and motioned to the others wildly. Never-the-less the job was completed and I left. I drove out of their shop without brakes! I had no idea! I drove down the hill from One Stop Oil Change and had to use my E-brake to stop. Thank God, I did not have my young sons in my truck!! Thank God, I did not kill someone. This is a serious matter. I immediately went back to One Stop. They knew what the problem was instantly, because they caused it. Someone hit the break line, an honest mistake. My truck is a '97 F-150, and I live on a salty Cape Cod. However, I have a very serious issue with how dangerous it was for them to let me leave their shop knowing full well I had no brakes. In addition; no one comped my oil change, no one offered to stay at the shop with me while I arranged and waited for a tow, no one apologized, showed concerned, offered to fix the line or pay for the tow. I could have done a better job without these safty issues, on the ground, in my driveway. Next time I will. This goes beyond the worst customer service ever. One Stop Oil Change, you are danger to anyone who comes through your door. more

husband looked under my car after very bad experiance at one stop orleans and determined bolts are missing on skid plate which needs to be removed before oil change. where are they? more

got oil change . drove 2 miles and gas pump warning came on on dashboard. previously half full tank went to empty immediately. called one stop for advice to see if they could help. was accused of " does she think we stole her gas?" all i wanted was advice. my gas guage was fine when i drove in now it doesn'T WORK AT ALL 2 miles later. they wouldn"t talk to me or give me time of day. not going back. will tell all my coworkers in orleans not to either. no stars more

used them like 11 times. twice they did the job suspiciously fast and in both times engine oil light would come on after like 1-2 weeks. Both times light went away after I changed the oil in another place. I strongly suspect they didn't really changed the oil. more

One Stop Oil Change is a oil change facility where customers can go to get a quick oil change and be on their way. Services are of an average price. I had an oil change and the cap was not replaced on my oil tank causing a damage to my car. I was told the staff on that day that worked on my car were sick and that’s why my cap was not replaced. After taking the company owner to small claims court, I recouped my expenses. It is wise when using the services of this establishment (if you must) to check to ensure that work was done properly before leaving. more