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One Hour Heating & Air Conditioning

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1551 South Franklin Road
Indianapolis, IN 46239

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(317) 790-3444
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One Hour Heating & Air Conditioning - Indianapolis, IN
One Hour Heating & Air Conditioning - Indianapolis, IN
One Hour Heating & Air Conditioning - Indianapolis, IN
One Hour Heating & Air Conditioning - Indianapolis, IN
One Hour Heating & Air Conditioning - Indianapolis, IN
Reviews
( 11 )
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( 1 )

Best

I thought I would get a head start on preparing for winter and so I called on Dial One to come and check my furnace out and to provide a routine service. They were great - complet...

Worst

We have been members of their monthly service plan for 2 1/2 years. We had never had a bad experience until recently. A tech came out for a pre-season inspection of our air con...

poor customer service 5/10/2012

We have been members of their monthly service plan for 2 1/2 years. We had never had a bad experience until recently. A tech came out for a pre-season inspection of our air conditioner and forgot to reattach part of the drain. That night I went into the basement to find standing water on the floor. I called immediately to report the problem and spoke with the ""night supervisor"" who said he would relay the problem, and call back the next day. The only assistance he offered was to send a tech out. However, the problem was not with my air conditioner, it was just negligence on the part of the tech from earlier in the day. I never heard from them the next day. 4 days later I called back and spoke with the service manager who had never heard of this issue. I had told both the night supervisor and the service manager that I wanted my monthly plan canceled, but continued to be charged for it. I made a third call to the service manager who said he would talk with accounting, and it could take 1-2 weeks for a refund of my $30 monthly fee. I am still waiting to see if this happens. In speaking with them, no one seemed too concerned that they had messed up so significantly, no one seemed overly worried that I was cancelling my plan with them, and no one made any effort of any sort to really reconcile the issue. I will NOT be using Dial One Hour, Mr. Sparky, or Ben Franklin plumbing ever again due to the lack of customer service, lack of communication, and lack of performance by their service techs. more

Very Pleased 9/15/2011

I thought I would get a head start on preparing for winter and so I called on Dial One to come and check my furnace out and to provide a routine service. They were great - completed the service quickly and were in and out of my home before I knew it! They did not charge an arm and a leg too, which I really appreciated. more

Great Service 9/15/2011

I thought I would get a head start on preparing for winter and so I called on Dial One to come and check my furnace out and to provide a routine service. They were great - completed the service quickly and were in and out of my home before I knew it! They did not charge an arm and a leg too, which I really appreciated. more

Happy with my AC Installation 8/3/2011

Dial One installed a central AC system for me and they did well. Price was reasonable and service was better than I expected from the techs that were at my home. All the info. they gave me upfront was accurate and helpful. Now I can look forward to staying cool this summer with my new AC. more

So Friendly! 7/19/2011

I had this business do a geothermal install and the work turned out great. They were professional all the way through the job. I appreciate that and will do business with them again. more

Happy Customer! 7/5/2011

Great customer service and punctual technicians. The guys here do good work and Ive used them twice now. I had a good experience both times. more

Less than an hour! 6/24/2011

Dial one hour was there fast to fix my plumbing problems. They couldn?t have been there an hour and they had everything taken care of. Great, fast service! more

On time! 6/8/2011

They weren?t kidding about the 1 hour thing. I had a drain back up and needed it cleared pronto. From the time I called them they were done in less than 75 minutes. I?d use them again. more

Fast plumbers! 6/2/2011

The response time was very quick for a Saturday night I thought. I had a leak develop over my living room in the master bath. I called them when my ceiling started dripping and before too long they stopped the drip and had the burst pipe repaired. The plumbers were great. more

Very satisfied with this company. 5/26/2011

They did a great job and a very professional installation of our new furnace and A/C unit. more

Very Good! 5/19/2011

They took their time, gave me a fair price and did a good job. I?ll call them again. more

Fast service! 5/11/2011

Though the job was expected to take 6-8 hours, it was completed in 4. The 25 year old furnace not only kept the house warmer, it was much quieter!\r more
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Always On Time... Or You Don't Pay A Dime!*

Owner Message
  • At One Hour Heating & Air Conditioning complete satisfaction with our air conditioning and heating services and technicians is 100% guaranteed.  Our technicians are friendly, clean, polite, drug-free and experienced--and our techniques are state-of-the-art, guaranteed!


    - Skilled Professionals - Our employees are skilled at their craft, have apprenticed with master technicians, take continuing education courses, and regularly attend seminars.


    - Clean - If our technician doesn't wear shoe covers inside your home, or leaves your home without cleaning up, you don't pay a penny for the service.


    - Drug & Alcohol Free - Our employees go through an extensive battery of background checks before being hired, and random drug tests, where permitted by law, throughout their tenures.


     


    Call us 24 hours a day, 7 days a week for any Emergency Service. Our fully stocked trucks are ready to serve you and fix your air conditioner or heating problem on the first call. And when your family's health, safety, and comfort are involved, that means peace of mind. Quality service is important to our clients, and our goal is to ensure that your needs are met when air conditioner or heating issues arise.


    Installation and Repair


    If you require the installation of new air conditioner or heating equipment or the repair of existing equipment, we can help. One Hour Air Conditioning and Heating offers installation, repair, replacement and servicing for all your Heating, Ventilation and Air Conditioning (HVAC) needs.


    One Hour Air Conditioning and Heating offers an in-depth review of products so you can make informed decisions on your heating and air conditioning maintenance needs. Each and every day we strive to provide the professional service, unsurpassed honesty and integrity you expect from a service provider.


    *Certain restrictions may apply.

    .

    One Hour Heating & Air Conditioning offers an array of products and services,which can be found below:


    - Air Conditioners - It's important to have an experienced and trustworthy technician examine your system; improper care  -- like adding the wrong refrigerant,failing to fix a leak or making other errors – can create even more problems. Turn to the professionalism and technical expertise of One Hour Air Conditioning and Heating to make sure the job is done right. The HVAC experts at local One Hour Heating & Air Conditioning will inspect your system,diagnose what went wrong and thoroughly explain what your options are.


    - Furnaces - You rely on your furnace to  keep you warm in the wintertime and when it fails,there's no time to waste. No heat can mean dangerously cold conditions in your home,and if the temperatures outside are truly frigid,every minute your heat is off also puts your pipes at risk of freezing. You can count on our trustworthy,reliable technicians to be there to help you stave off a winter emergency.


    - Heat Pumps - For heat pump installation and heat pump repairs,you can be sure that One Hour Heating & Air Conditioning will exceed your expectations. A heat pump is a device that moves heat from one location to another location using a mechanical means.


    - Indoor Air Quality & Ductwork - One Hour Heating & Air Conditioning Indoor Air Quality experts can convert your heating and cooling system into a whole house Air Treatment Center. To control these pollutants that are injurious to your health,advanced air cleaning systems are designed to remove the smallest particles from the air; while the UV lights will help control germs and organic odors. Most store bought filters cannot remove these smallest of allergens and have no capability of having any effect on germs and gases.


    - Thermostats - At One Hour Heating & Air Conditioning,we evaluate your needs for any home heating project to determine the feasibility of installing Heating,Ventilation and Air Conditioning (HVAC) thermostats,and assess your HVAC thermostat repair issues.


    - Maintenance Program - The One Hour Heating & Air Conditioning maintenance agreement,Home Comfort Collection,provides you with regular system checks. It's a bi-annual planned check-up and service. The maintenance completed is designed to meet or exceed all manufacturer and extended warranty requirements for system maintenance and surpasses the recommendations set forth from the Department of Energy and most utility companies. A Comfort Club agreement will keep your system running at its peak.


     


    Call our experienced technicians at One Hour Heating & Air Conditioning,and we'll go over your options with you.

Additional information
  • Hours: Mon - Sun Open 24 Hours
  • Payments: Master Card, Discover, Visa, American Express
  • Neighborhoods: Raymond Park
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