This Franchise (especially at this particular location) has lots its energy, it's customer service, it's class, and is desire to please its customers. They have a bunch of teenagers as waiters and waitressess who have no experience in customer service and are mad because they are underpaid. They took their fury out on me 2 weeks ago. A waiter name Evan or Ethan was so rude to me and my guest, he seem irritated even though we were very nice and didn't ask for anything, he ignored us when we tried to get his attention. He basically acted like we werent there. I guess he didn't care about the tips by the time we'd come and. I think its sad that large businessess like Olive Garden have lost their gratitude. I felt my waiters bad day being taken out on me and I feel that is unprofessional. I can say it loud I WILL NEVER GO TO ANOTHER OLIVE GARDEN AGAIN, AND I RECOMMEND THOSE OF YOU READING THIS THINK TWICE AS WELL...
Pros: CHEAP,BUT STILL NOT WORTH BEING DISRESPECTED AND IGNORED
Cons: HORRIBLE SERVICE, LONG WAITS, COLD FOOD, OVERCROWDED, EMOTIONALLY AND MENTALLY DISTURBED EMPLOYEES
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