Olinger Travel Homes Inc

We just bought a 2012 Jayco Eagle Super Lite 256RKS. It is impossible for me to say enough positive things about the staff at the Hillsboro location. Our salesman, Dusty, went through every trailer with me, and then turned around and did it all again when my fiance' was there. When we decided on a trailer and then, the next day, determined that it wouldn't be a good fit, he cheerfully went through inventory again using the new requirements in order to find one that would be perfect. Even while risking losing a sale, he sent us to the Wood Village store to look at a trailer Hillsboro didn't have. Ever candid with his buying advice, he is the epitome of the patient gentleman. Jason, the manager, made the whole transaction a wonderful experience. I never felt pressured, I didn't need to haggle, and I felt that I was getting a more-than-fair deal. Honesty and integrity cannot be underestimated in how people perceive a purchase of this size. I would be remiss were I to forget Stan, the finance guy. When he thought that one bank's deal was not up to par, he went looking to find us a better one. He made sure that we were able to complete the purchase in a timely and straightforward manner. When ""sales"" guys council you on why a less-expensive product is a better use of your money than a more costly option, you know that they have your best interests at heart. This team has won my loyalty, my appreciation, and respect. I will be back and I will send every one of my friends there as well. more

It takes a long time to get an appointment. When you get in, they are friendly, but work does not seem to solve problems. They worked on my generator. Said they cleaned and adjusted the carburetor. When I left, the generator ran or didn't run, just like before the work. Called back?they said it would take 2 weeks to get a new appointment. Pros: Friendly Cons: Poor service more

These people should be closed down for what they do. They take your money with a smile but if you need anything else from them, they screw you!!! I mean anything!!! They promise a great customer service that will walk you through any problems while you are on the road. They promise you a great auto shop to fix your problems. They lie !!! These people are the worse and we need to stop giving them money. The biggest problem they have is communicating with eachother. No one is on the same page with anything!!! They screw you with a big smile on their face. If you aren't going to believe me, be carefull and watch your step with their so called deals! more

cheats Pros: nothing Cons: bad customer service...don't deal with Ralph more

I question OTHI in the Hillsboro location's service mechanics abilities in performing routine services. more

As a conditon of sale the microwave was to be swapped out for a convection oven. Can't find an oven to fit so have to redo the cabinetry. Been waiting over 2 months. Olinger has had our coach for over a month now. This is a brand new RV. A repair that we had requested was also supposedly completed but it still doesn't work correctly. Pros: Patty in Parts department keeping us abreast of progress (or nonprogress!) Cons: Work not getting done. We have no RV. Warrenty work not done. more