I highly disagree with the last post. I took the tour yesterday as a new resident of Boston to help me get to know the city better. Our guide. Paul, was very personable and knowledgeable, definitely NOT monotone, and you could tell he was trying hard to relay as much info. as possible. There were a few stops where we did not have enough seats to take on any more passengers, but Paul apologized to those waiting, acknowledged their inconvenience, and let them know that another trolley would be along soon to get them. He would then radio back to dispatch that there were still people waiting at those stops, as it was getting late in the tour day, and the last boarding at any stop is 5 pm. Perhaps the drivers of the trolleys that were all too full to pick up this woman and her visitors were all great like Paul, (who did acknowledge everyone on board, children included), and those passengers just did not want to leave their tours! He had us cheering, singing and answering trivia questions througout the tour. Great value for the money and unique in that you can get on and off as much as you want. Tour the Old State House museum early on, though (it closes at 5 pm), since you can get on the trolley for the full 2-hour tour as late as 5 pm. The tour also offers a money-back guarantee, which I'm sure Old Town Trolley would grant the previous poster if she contacted them, as everyone I met yesterday seemed to want to make sure guests enjoyed the tour.
Pros: Convenience, fun, service
Cons: May have to wait longer than you want to reboard from a sightseeing stop
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