Old Navy

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485 Arsenal St (at at Arsenal Mall)
Watertown, MA 02472

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(617) 926-0072
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Reviews
( 1 )
( 5 )
( 14 )
( 2 )
( 0 )

Best

This is a great, inexpensive place to get t-shirts, sundresses, and socks. They have adorable newborn outfits.

Worst

The infant section at this particular Old Navy is practically non-existant. When I asked for help finding infant clothes, they waved me in the general direction of kids and told m...

User review from LilaGuide.com 2/2/2010

Clearance area is usually good. more

User review from LilaGuide.com 1/5/2010

After they remodeled it, it seems like it got much smaller and the sections were cute down. Before they did this they had a lot of variety's for each section. The prices are also reasonable. more

User review from LilaGuide.com 3/9/2008

other than the big sales that happen every season, this particular old navy is small and cramped with limited selection (especially for infant boys clothing). no maternity section either. annoying return policies. more

User review from LilaGuide.com 3/1/2008

This Old Navy is fairly large, so there is a wide selection from which to choose. The only downside to this store is that it can be very messy at times and overwhelming to deal with with the clothes stuffed onto the racks. more

User review from LilaGuide.com 3/8/2006

Lots of sizes and styles, but the store was kind of messy. more

User review from LilaGuide.com 4/21/2005

Old Navy offers the basics for little ones--pjs, tops, pants, jeans, hats, socks. Nothing to take your child to church in, but plenty of stuff for the playground which will end up being stained with dirt and grass anyways. more

User review from LilaGuide.com 4/6/2005

I wish the baby section was larger... not enough selection more

User review from LilaGuide.com 3/16/2005

friendly staff for help on the floor more

User review from LilaGuide.com 3/13/2005

As always, great deals on cute clothes. They also have3 a fantastic maternity line! more

User review from LilaGuide.com 3/13/2005

I usually get all my kids pants and jeans here. They are good quality, and you can usually find a good sale. more

User review from LilaGuide.com 3/13/2005

Baby stock is smaller here than other stores but mall location is convenient. more

User review from LilaGuide.com 3/13/2005

Easy shopping experience. Sometimes a little crowded. Organized set-up. Good boy clothing section, good amount of items. more

User review from LilaGuide.com 3/13/2005

Tons of inexpensive clothing options. Wait a few days and whatever it is you want, it will go on sale. more

User review from LilaGuide.com 3/9/2005

Hit or miss, but usually not the best selection. more

User review from LilaGuide.com 3/6/2005

This Old Navy doesn't have a very large selection of Children's clothing. I also find the store very messy. more

User review from LilaGuide.com 3/1/2005

The sales are spectacular. I find it difficult to shop ahead of the season because my daughter is too young to anticipate her size in another season, but if your child has steady growth, it is worth shopping for next winter at the end of this year. great prices. more

User review from LilaGuide.com 2/22/2005

Store isn't very well kept or organized. Sale racks always a mess. Can't always find all sizes. more

User review from LilaGuide.com 1/24/2005

Really hit or miss as far as availability of selection, but certain things can't be beat at Old Navy. For example, this season their cute fleece separates (zip-neck pullover and pants) were a great deal at around $10 per piece. Some of the clothes for little girls are a little trashy looking (e.g., belly shirts, sassy emblems silkscreened on the front of shirts, hip-hugger pants), but others are very age-appropriate and cute. The quality is pretty good for the price. The downside of the store is that they're dirty, and the merchandise is crammed so tightly on the racks that it's hard to browse through and find sizes. The upside of the shopping experience is that I personally (though some may disagree!) really enjoy the music that they play (often campy stuff like old disco or retro/lounge). I've lingered in the store only because of the music! I find it's a good, low-priced alternative to Gap Kids and Gymboree. When my daughter was a baby, I really liked their infant wear selection (though this was five years ago). I don't always end up finding something there, but every once in a while I hit the jackpot. It's worth it to keep an eye out for their Sunday circulars in the newspaper to see what specials are being run. As far as staff goes, the cashiers are usually friendly, but I don't ever expect to get much help on the sales floor. more

User review from LilaGuide.com 6/9/2004

The infant section at this particular Old Navy is practically non-existant. When I asked for help finding infant clothes, they waved me in the general direction of kids and told me to look over there. I headed out the door instead. Generally I love Old Navy kids' stuff, but this location is a dud. more

User review from LilaGuide.com 6/6/2004

This is not the place to go if you need direction regarding infant clothing. The customer service people at checkout are nice, but they aren't terribly helpful when they are walking around the store. Their clothing for babies is a little weird, and weighted heavily on the girls' side. But you can find some inexpensive clothing that will last a while. more
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Editorial
  • In Short
    The family-friendly chain is the third in a lineage of reasonably priced clothing stores (Banana Republic and the Gap are the older siblings). Huge, loft-like spaces and disco soundtracks make shopping here an upbeat experience. Men's, women's and children's jeans share space with khakis, T-shirts, sweaters, sleepwear, outerwear and seasonal items, such as ski hats, swimsuits and Halloween costumes.

  • 8/4/2008 Provided by Citysearch
Additional information
  • Hours: M-Sa 10-9, Su 11-6
  • Payments: Visa, Master Card
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