Oc Auto Haus

Buying a luxury car from Lynn was great. Not just a ""pretty face"", she was well prepared and very knowledgeable about her product which was a huge help. I had been to several Benz dealerships without finding either the product I wanted OR a sales representative as sharp and witty- yet always appropriate- as she. A family run store, it was great fun to buy there with kids and friendly puppies around, classy but relaxed! They were able to work with me on my 1st quality trade-in to get the deal I needed so all in all, it was one of my most pleasurable buying experiences. ""To each his own"" folks say but this was my kind of store; I like being around people who like people, they treat each other - and me- with respect and dignity and you just cant fake that! more

This is our second purchase with OC Autohaus. It’s not only the customer service that brought us back, but also the buying experience. The staff is honest and the vehicles are of high quality. Shopping for a car is not always a pleasure, there’s usually a lot of pressure, but not here. I’d highly recommend OC Autohaus as your place to purchase your next vehicle. \r \r Tiffany, Audi family driver more

I visited a few other luxury car dealerships but none of them treated me as well or made me feel as comforted about my car buying experience as OC Auto Haus. From the Sales staff to the Finance Dept., everyone was extremely nice and it made my car buying experience the great experience it should be. I'm so happy with my new purchase and I'm happy to have done business with them. I highly recommend this dealership! more

This was the best car buying experience I have had! Everyone at the dealer treated me with respect and they were very friendly, knowledgeable and it was a no-hassle experience. They were very interested in making sure I was happy with the deal we made with no pressure. I will recommend them to anyone who is looking for a new or used car. Their selection is the best around! Lynn is the best! more

I normally don’t write negative reviews, but please ask OC Autohaus a lot of questions before you buy from them. What happened to me is something I don’t want to happen to you. They sold me a black 2006 Lexus GS300 that had been in multiple accidents and had been repainted more than 75% of the body. I confirmed this with the Lexus dealership and 2 independent auto body shops. Now I’m not sure what other things I will find out about the car. The people who work at OC Autohaus are “supposedly” professionals in the business, they should know a when a car has had body work or been repainted. They have to - simply b/c when buying the car, they need to know how much to buy it for. Of course, they deny having any previous knowledge of this. As a remedy, they offered to color sand it, but the body shop they used was terrible and only left bigger swirls on a black car. Also, they did not detail the car properly in order to hide the paint issues. After I had it detailed I found out about the body work and paint issues. In addition to that, I verbally confirmed before agreeing to buy the car if the major 30k service had been completed, and they said “yes” - this was never done. Their response to all this, is I bought a “used car”. OC Autohaus has not fixed any of the major issues. They did fix the minor cheap things that should have been fixed anyway, but they cut corners on the major expenses. Other small issues: when I picked up the car the passenger floor panel was missing and they simply removed it from another car into mine, they never included an extra key, the cargo net for the trunk was missing, and moisture developed in the front headlight and they advised me to go to Lexus to have it repaired and have the Lexus dealership eat the cost. Its small things like these that make me question the people who work at OC Autohaus and the company itself. Buyer beware! more

Sometimes customers and vendors have legitimate disagreements in the course of business. Personally, I can be a tough negotiator. \r \r In the end, OC Auto Haus and I personally worked through any issues we had. I can honestly say that they are good guys, and our incident, a misunderstanding. Pros: honest more

""OC Autohaus exceeded all of my expectations. From the first moment I arrived at the dealership, I'm glad I didn't buy a Mercedes Benz anywhere else. From the test drive to completing the sales transaction, the courteous, respectful, and knowledgeable staff made the car buying experience a truly pleasent experience with absolutely no sales pressure at all. My only regret is that I didn't come here first. more

""The staff at OC Autohaus was professional and courteous, but mostI had a great experience with O.C. Autohaus. They were very friendly, knowledgable, easy to work with, and efficient. It was a pleasure to purchase a car from this family owned dealership, and would definitely consider them again importantly always available to answer any questions. Being an out of state buyer can add additional stress to purchasing a vehicle. However, I was pleased with the overall process that the dealership provided. They took care of everything I just had to supply them with information. It was a pleasure doing business with them and I would recommend OC Autohaus to my friends."" \r \r William Schneider\r more

""Dear Lynn,\r Thanks so much for helping us find our ""dream car"" color, equipment, etc. It was such a pleasure to work with you...no pressure, just helpful and friendly advice. Since it was a used car, you wanted to make sure we had good tires..you promised us 2 new ones and gave us 4! Of course one of the greatest perks was that the price was below Kelley Blue Book. We would certainly recommend your dealership to our friends, and if we need another car in the future, you can be sure we will check with you. The car lived up to our expectations with everything you said it would do."" \r \r Dale & Elsie Rhoads\r \r more

My experience with OC Autohaus has been outstanding! This is my second purchase and we will never take our business any where else. We walked in and found my dream car and drove it home in record time! I could not believe that evening my new car was in the drive. Service does not stop there.... Lynn has has called to check not only on the car's performance but if we are happy and satisfied with he car.... where can you find service like that? no where but OC Autohaus.... Lynn is truly a friend... not a Sales Person.... Melissa more

Dear Lynn, Danny, and all the rest of the OC Autohaus staff,\r Thank you for your patience with me and my light situation. There is a lot to learn about the newer cars, especially switching from a 1987 Benz to a 2006. Lots of bells and whistles on the newer cars!! \r Your service is outstanding and I'd like to thank you that. It's hard to find good service oriented businesses. \r Once again, \r THANKS...\r Gail Laporte\r \r \r \r Pros: Great service- Customer satisfaction! more

I recently purchased a CLS55 AMG from OC Autohaus and not only did I get the best service but my car was even better then what I saw online! The staff was extremely kind and there was no pressure at all. It was a completely pressure-free environment and the process was fast and easy. I will definitely come back for my next purchase and recommend all my friends and family! Thanks for all your help Freddy.. Pros: Best service- No pressure. more

\r Most recently, I purchased a 2008 Lexus from OC Autohaus. During my initial inquiry, I was impressed with the exceptional and personal service that OC Autohaus affords its customers. From start to finish, I worked with a very knowledgeable sales person, Lynn Ho. She was very well versed in all aspects of the Lexus and patiently answered all my inquiries. Eventually, I met Chris Thai and April Le who, like Lynn, exuded the same friendliness and knowledge about the various automobiles at OC. For the discerning car-buying-public, I strongly recommend OC Autohaus for great service and selection! As I indicated to Chris, I will surely be returning for my next purchase. Thank you all, Randall Tampa \r \r \r more

""""I am extremely happy with the car I purchased from OC Autohuas. Because there was no BSing, we were able to make a deal within minutes. The sales team was very curteous and polite as well as delivering on all follow-up requests"""" Sung Chun Pros: Honesty. Service more

Just a note to say how pleased I am with the buying experience with you and your staff at OC Autohaus. From the immediate response when I inquired about the 2006 CL500 Mercedes on a Sunday afternoon. To taking the car to be inspected by a Mercedes dealer, following thru on the service that we agreed upon and then picking us up at that airport. You made the buying experience very pleasing and with absolutely no pressure. You have a First Class operation! Thanks again, see you in a few years for the next one. Tim Kearney Pros: Great service. Quality vehicles more