I have a 2013 Sentra and called in to ask questions about it. While the woman over the phone was a huge jerk and not helpful AT ALL, the people at the actual shop were fantastic. The gentleman at the parts counter didn't have the windshield wiper I needed, but he called a local parts store and had it set aside for me. The service department was great, they worked around my work schedule to service my car and to shuttle me to work (on time, wahoo!), and the woman at the checkout counter was very pleasant. Overall good experience, but they may want to take a second look at the people that answer the phones..
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