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O'Brien Motors

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1395 Dalles Military Rd
Walla Walla, WA 99362

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(509) 529-7000
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O'Brien Motors - Walla Walla, WA
O'Brien Motors - Walla Walla, WA
O'Brien Motors - Walla Walla, WA
Reviews
( 152 )
( 39 )
( 7 )
( 1 )
( 3 )

Best

Very Impressed with the staff of O'Brien's. A get it done team. Thank you all

Worst

Not very Happy with the Price. Brought my car in, used to be could get oil changed for 20+ dollars, this time cost almost $80 then I get home and find a coupon in my mail for 30+ ...

Customer service 3/6/2014

The staff respects my time and communicates clearly what is wrong and what the options are. more

good 3/5/2014

They were good just wish since we bought the honda at obriens they would have contacted Honda to see what could be wrong with it more

Friendly staff. Very efficient! 3/5/2014

After bringing my LEAF to the dealership for an intermittent noise (clunk) the staff worked on the car that day. Even though the appointment was not until the next day! Very nice! As with pretty much all intermittent noises they could not find the exact cause after valiantly trying. UGH. The service staff were all very kind and professional. They even washed my very winter-grimed up car while they had it! more

Servicing Auto 3/5/2014

Excellent service. Treat the customer as if they really count. more

Trustworthy, clean experience 3/4/2014

I flew from Western Washington taking a risk that the car was what it looked like in photos and what the salesman said it was. Price had already been agreed upon, no issue there, a small push to change financing options, all they did ws ask, I said no, gracious he moved on. Comfortable dealership not slimey at all. Owner introduced himslef which was positive in my eyes, I bought the car I left. The knit picky: Took a little too long to close deal 2 1/2 hrs on a done deal, gas tank was not filled as promised by salesman, 1/2 full, and tire pressure warning light that I pointed out on test drive was not reset as promised by salesman. Otherwise classy worthwhile experience from someone who went the extra mile and risked inconvienience more

FAST FRIENDLY SERVICE 3/4/2014

I CAN ALWAYS COUNT ON A THOROUGH INSPECTION WHEN I BRING MY CAR IN. more

Great Customer Service and Selection 3/2/2014

The staff was so friendly and did everything possible to get me the car I wanted. I'm very happy with my purchase and definitely plan to do business with O'Brien again in the future! more

service dept. 3/2/2014

we have bought 3 cars here over the last few years and my wife takes hers in for service. And they are top notch. Sara has been sooo helpful ! more

Estimate 3/2/2014

Repair cost was $30.00 more than originally quoted. No verbal explanation nor anything on final bill. more

service 2/27/2014

ANXIOUS TO FIX A PROBLEM. more

took a little longer than i thought it would. 2/26/2014

However, great detail job. Bob F. Was great to work with. more

awesome salesmen and service staff 2/23/2014

Julian Barraza , Mitch and Sarah Ricks were all amazing to work with. We will be recommending your business to I've friends and family. Thank you more

A satisfied customer 2/23/2014

The service department was great. They took time and made a great effort to satisfy my concerns . more


Julian 2/20/2014

I needed to find a good, reliable car in a short time frame. Julian has helped both my Dad and I find good cars before and he did so again. He's a joy to deal with and I will give him my future business and would recommend him highly to anyone looking for a new or used vehicle. more

Honest, straight forward sales team. 2/19/2014

Could not be happier. I have sent other folks your way. more

Dead Starter Battery 2/17/2014

They were able to get my car in without an appt. more

Great service 2/13/2014

I appreciate the ease of scheduling my appointment online and my truck was done when they said it would be. more

Ask for Julian Barraza 2/13/2014

I believe the folks we dealt with aim to please. more

they come straight out to you and help as best they can 2/12/2014

I bought a car from Julian, He was great at listening to what I had to say and finding what would fit for me. I didn't think anyone would be able to help my, but he went above and beyond to get me what I wanted. Thanks again. more
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