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O'Brien Garage Doors - Houston

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13402 Rogillio Rd
Conroe, TX 77306

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(888) 873-2404
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Carpenters

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Home & Garden

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Construction & Repair

Reviews
( 77 )
( 26 )
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Best

So many times in Houston companies give a time and don't show up in that window. Nor do they call to let you know they are running late. The workers showed up on time, and took ...

Worst

I called about a minor adjustment my door needed so I ordered a "Tune-Up"......... Was told they only spray lube and tighten bolts on a Tune-Up but he looked at my door and the r...

Fix garage door 6/4/2014

They missed my original scheduled date ..Had to recall them an set another date . Tech was nice an professional but I had a question for the tech called today 6-4-14 at 8:00am for himto call me. Gave my cell. ###? Now 7:00PM STILL HAVE NOT BEEN CONTACTED. !!! I really feel like they don't care if your happy with their service or not . I had a great experience with them 2 yrs ago . Not so much this time . more

Totally Happy 6/3/2014

I had both of my springs replaced on my garage door. The guy was very friendly and was very fast. He done a excellent job, and for sure will use O'Brien again for sure. more


Technician informative of problem in need of repair 5/25/2014

Technician informative of problem in need of repair more

Justin was super to work with. Very customer oriented. He was the BEST!!! 5/11/2014

Our door broke on a Saturday morning around 11:00am and Justin had it fixed by 5;00pm We had to leave him alone just after 30 minutes that he arrived because of a prior commitment. When we asked if he could come back on Sunday, he suggested that we allow him to stay and finish. He told us to lock our inner house door and he would take care of the rest. He did just that. He even called my cell afterwards to give me an update and what might happen to the opener in the future. He said that is is working fine now. Just absolutely great service. Thank you Justin. more

Appointment system good, notification good, arrival time good, service technician very good 5/11/2014

My only critisism is the service fee change, and then an additional diagnostic charge. I understand the concept of a service charge. You come out, and the customer decides to do nothing. But when work is performed, the service charge should be absorbed within the framework of those charges. Next time I will ask more questions up front, and might very likely not engage O'brien. more

Very good work, on time, and did what was requested 5/6/2014

Very good work, on time, and did what was requested. Brent was an excellent technician! more

Excellent 5/2/2014

They were very professional. more

very pleased 5/1/2014

Very pleased with my technician Grant and also with office staff. Took care of my problem quickly. more

Provided same day service! 4/21/2014

Courteous customer service rep on initial call to set up appointment. Service was for same day while other services cannot acommodate. Technician called 30 minutes before arriving. Technician was prompt and professional. Customer Service rep called me to report the problem and what had been done to fix (since I was not at appointment location). Only con is price can be a bit better, but taking into account it was same day service and no wait for parts, the price seemed fair. Have used before this instance and will use again in future if I need same day service. more

Quick response 4/11/2014

The work was done in a timely fashion. Thanks to the quick response the problem was diagnosed and fixed so I could make an important meeting with time to spare. Jennifer was super in sending Andrew to my home right away. Kudos to both Jennifer and Andrew for GREAT service more

Great Job 4/10/2014

Nothing more could I ask for. Prompt timing, explaining all the options, knowledgeable staff and eventually excellent outcome. more

Timely appointment 4/9/2014

They worked around my schedule and the technician arrived when he said he would. The technician was very knowledgeable and not pushy or demanding that items needed replacement. The tech made sure that everything was working properly and that I was satisfied with the service before completing the ticket. more

Great service, on time, professional and the representative really cared about and was passionate about his work! 4/2/2014

Great service, on time, professional and the representative really cared about and was passionate about his work! more


Great experience 4/1/2014

From the order through the installation, the experience was a pleasure. Would definitely recommend! more

Customer Service 3/29/2014

O'Brien has serviced my garage door on a number of occasions. I have always been impressed at how prompt, efficient and pleasant the technicians are. more

As a first time customer, I was very pleased with the work performed. 3/23/2014

Service performed to my garage doors was done quickly and all questions regarding services being performed were explained in a timely manner. more

Great experience, polite technician 3/21/2014

Great experience, polite technician, will use for annual tuneups more

Excellent service, quick, prompt and reliable. great quality...Thanks 3/21/2014

excellent service, quick, prompt and reliable. great quality, thanks! more
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  • Hours: Daily 7am-10pm
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