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Novus Auto Glass Repair

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8040 Avondale Rd NE 201
Redmond, WA 98052

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(425) 242-5224
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Novus Auto Glass Repair - Redmond, WA
Reviews
( 46 )
( 5 )
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Best

I always can trust that AA Auto will treat me and my autos with care, respect and fairness. I have never had any issues and am treated fairly, honestly and with great care.

Worst

All reviews seem positive

Editorial review from Citysearch 12/3/2012

They always have great deals and the staff is always pleasant more
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Editorial review from Citysearch 10/31/2012

There probably aren't any words to describe how awesome this place is! They are so nice and old school, in that they are concerned about the customer, and not the customer's wallet. The first time I used their service they provided me with a rental car on them. The second time they had their shuttle pick drop me off and pick up, even though I was out of the range. They only charged me one hour of labor even though it took longer to do the work! Truly an amazing business, and it feels great to say I have an awesome mechanic that I go to! more
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Editorial review from Citysearch 9/20/2012

I love AA Auto! I know that I can trust their dependable and knowledgeable work. They care about their customers, and have the best customer service I've found. We are loyal customers! more
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Editorial review from Citysearch 9/12/2012

Great customer service. Highly recommended! more
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Editorial review from Citysearch 9/6/2012

This service was a tough pill to swallow due to the inherent cost of the timing belt service: $1200 +. We knew that going in and we also knew that the ethics and customer service offered by AA Euro in Redmond are impeccable. They always go out of their way to accommodate the customer: Good coffee, clean and comfortable wait area and rest rooms, complementary wash and vacuum for the car - they KNOW that my car always drives better when it's clean. We trust these folks. Plus the staff are clearly head and shoulders above their competition. more
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Editorial review from Citysearch 8/27/2012

We are always pleased with the courtesy of the staff and speed of the work done by AA Euro. They go the extra mile to make sure our car is kept in good workin condition and it is much appreciated. more
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Editorial review from Citysearch 8/22/2012

I have a 1988 Mazda 323 with 307,000 miles on it. I really like the car, and I will drive it till it won't go any more. That may be quite a while, because I take it to AA Auto Service Center for everything from engine to suspension. I appreciate their friendly service, their accurate quotes, and their on-time professionalism. more
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Editorial review from Citysearch 8/5/2012

They were able to diagnose and fix a problem after the car had been taken to 2 dealers and a mechanic that offered no solution. They found the problem very quickly. Extremely timely, polite and up-front compared to others. more
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Editorial review from Citysearch 7/30/2012

BEST SERVICE AND THE VERY BEST PERSONAL. MY HUSBAND ALSO AGREES 100%!! more
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Editorial review from Citysearch 7/23/2012

Communication with AA Auto is always tops. Chris called a couple of times to give me updates and verification of service. The car is now running much smoother after the tune up. more
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Editorial review from Citysearch 7/17/2012

AA Auto fixed problems caused by others. I made the mistake of taking my car to Jiffy Lube for an Oil change. JL used improper gaskets on drain plug and filter. Car started leaking oil the day after the JL service. Took it back to JL and they claimed there was no problem and the leaking was just residual oil left in the undercarriage they forgot to wiper off. LIE!! Car still leaked oil. Took it to AA Auto. They replaced the improper gaskets installed by JL. No more Oil leak! Should have taking my car to AA Auto in the first place. more
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Editorial review from Citysearch 7/9/2012

What?s there to say; AA service is the best shop I have ever been to. Cliff, Chris and their technical staff are the best in the auto business. I am always pleased with their expertise, honesty and pristine customer service. I have recommended this shop to several colleagues and they were treated with the same level of professionalism. more
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Editorial review from Citysearch 7/3/2012

AA Auto was a pleasure to work with and quickly analyzed and fixed my Escape without trying to up sell to repairs that were not needed. Since they were so honest I had them do some upcoming maintenance at the same time! more
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Editorial review from Citysearch 6/26/2012

I always can trust that AA Auto will treat me and my autos with care, respect and fairness. I have never had any issues and am treated fairly, honestly and with great care. more
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Editorial review from Citysearch 6/20/2012

AA Auto is our trusted service center for our vehicles! I love the way they treat me and my son when we come in, and I am thankful that they take the time to explain everything to me in a way that I am able to understand. I feel extremely comfortable bringing my vehicles to AA Auto - they have certainly secured our business and our recommendation! more
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Editorial review from Citysearch 6/14/2012

They explain what needs to be done and why and make sure all my questions are answered. On top of that, I have no worries about the quality of the work. I can even see the broken or worn parts that were replaced. Plus, I leave with a sparkly clean car. :) more
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Overall service is always professional, 6/6/2012

Overall service is always professional, friendly and competent. more
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Thank you for the years of 5/30/2012

Thank you for the years of dependability! more
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As always my car is running wonderful 5/23/2012

As always my car is running wonderful after your excellent service. Thank you! more
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They were very detailed going through 5/16/2012

They were very detailed going through the what they performed and on time. more
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Owner Message

  • A damaged windshield can be a major inconvenience. And if not repaired immediately, it can lead to bigger problems down the line which may require you to completely replace your windshield. Don’t worry, Novus is here to help you! Who better to trust with your windshield repair than the company that invented the process? Here at Novus, we have over 40 years of expertise on windshield repair. Our excellent technical knowledge means that we know how best to repair any kind of windshield damage. And if the damage is too severe for repair, our dedicated and well-trained technicians are able to professionally replace your windshield. Just drop off your vehicle at our convenient Redmond location and enjoy a cup of coffee while we tend to your car! If you can’t come to us, don’t worry. We can come to you! Our mobile windshield repair and replacement services means that you don’t need to take extra time out of your schedule to come to the workshop. Simply make an appointment with us and our technician will come to your location to make the necessary repairs!

Additional information
  • Hours: Mon-Fri 8am-6pm
  • Neighborhoods: Bear Creek
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