NovaCopy

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15 Lindsley Ave
Nashville, TN 37210

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(615) 577-7677
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NovaCopy - Nashville, TN
NovaCopy - Nashville, TN
NovaCopy - Nashville, TN
NovaCopy - Nashville, TN
NovaCopy - Nashville, TN
NovaCopy - Nashville, TN
NovaCopy - Nashville, TN
NovaCopy - Nashville, TN
NovaCopy - Nashville, TN
Reviews
( 16 )
( 4 )
( 0 )
( 0 )
( 8 )

Best

We switched to NovaCopy a few years ago and have been extremely pleased with their equipment and level of service. We call them when we have any issues. They have tech service th...

Worst

We have a daycare business and our copying/ printing needs are not large. We do print flyers, etc for events and special occasions. Novacopy's sales people visited us on a couple ...

Well done! 10/31/2011

NovaCopy came highly recommended to our company and I can certainly understand why. Bonnie Bolding patiently helped us find the equipment that was the best fit for our business....not necessarily the biggest ticket. The installation and training were seemless and we are looking forward to a long term relationship with NovaCopy! more

Great service - great products 10/26/2011

I'm not a pessimist, but it seems like customer service and customer support has gone away in business. However, I am pleased to share that Novacopy has restored my belief in working in partnership with a supplier! Our office leased a photocopier a few years ago from Novacopy. I didn't realize until I was contact by Stephanie Wilburn that our lease was ending in a few months AND took the time and effort to compile a report to show me how my company can save money every month and trade out our machine for a new model! The proof was in her report and the numbers showed that I can actually save my company money every month. The process of seamless and I look like a hero in the office. Thank you to Stephanie and the Novacopy team ... their service has been immediate and I now have taken the task of negotiating another lease agreement off my list of "things to do". more

Good Customer Service, Never any problems 10/24/2011

We have been pleased overall with the service provided by Novacopy. Our copier needs little maintenance and they are responsive when we have issues. We've saved money as a company by moving our printing away from desktop printers and to a network printer as well as doing a good bit of our marketing printing in-house vs. outsourcing. more

Dishonest and rude 6/23/2011

First of all let me explain that I am a dentist with a small practice here in Nashville. I, like many other businesses in the area, was visited by NovaCopy a few months ago. I did not ask to be visited and I have a no soliciting policy. The sales rep got around this by calling during off business hours and informing me that they would be stopping by my practice unless I called to cancel (very rude). I was busy with patients and could not call to cancel. I agreed to let them put a test copier in my office. However, this machine did not do as advertised and I asked them to take it back. I was then repeatedly visited by the President of the company, Joe White, who is most definitely a used car salesman. After two weeks of arguing they finally took their machine back. My experience with them was definitely a waste of time and cost my business time and money. It is laughable to read the other reviews on here, especially the positive ones. These reviews are obvious shills that are being written by NovaCopy employees. They are even using the same verbiage that is used on the pamphlets that are passed out to businesses. Writing your own reviews is shameful and dishonest. more

Best in my 30 years experience 6/23/2011

I have been in purchasing for many major companies and non-profits in the Nashville area for nearly 30 years. I have been using NovaCopy solutions for the past 5 years or so and I have to say they are the best that I have dealt with. As with any company with thousands of customers, you are going to have a few unreasonable customers (such as the ones who have posted negative on this site). They have done a wonderful job fixing my issues if any and they have implemented many cost cutting solutions since I began my relationship with them. My experiences with the other companies in the area have been less than satisfactory. I do and would reccommend them to anyone looking to upgrade technology and cut costs. They are also highly accredited from the Nashvile Business Journal and I am told the Better Business Bureau even uses them as a provider. I have had some issues, but they were resolved quickly and professionally. A+ in my book. more

Lofty promises 6/13/2011

I actually wrote a review 2 months ago that was mysteriously taken down (thanks NovaCopy). First and foremost I was promised incredible service by NovaCopy. They did not deliver. I am now stuck with a machine that only works half the time. I can personally attest that Joe White is one of the most pushy, used-car-salesman-esque people in the business. Don't be fooled. It is obviously after reading the other reviews that I am not the only customer who has been lied to. Nashville would be a better place without NovaCopy. more

Great Customer Service 2/11/2011

Of all the companies I have dealt with, NovaCopy is tops in my book! Their customer service really cares about issues one might have, and turnaround time on service calls is fast and professional. There;s no one better in Middle Tennessee! more

Loves taking your money 12/8/2010

I have dealt with NovaCopy a few times. Basically, they employ the "get the sale at all cost" ideology. NovaCopy does not care about its customers, NovaCopy cares about making the sale and taking your money. We had several issues with 3 of our copiers that we leased from NovaCopy. Each time we had an issue, a technician would come out, spend the entire day at our office, and the problem would still not be fixed. If you love throwing your money away, then you'll love NovaCopy. more
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NovaCopy Document Solutions for any size business

Owner Message
  • Hi this is Darren Metz, founder and CEO of NovaCopy. Thank you for visiting us in cyberspace. We would love to become your business partner, and thank you if we already are. NovaCopy is your award-winning copier & document solutions company in Nashville, TN. We provide state-of-the-art office technology and workflow solutions for any size business. Feel free to check out our reviews. Many of them are from bona fide customers. We welcome the praise and work hard to resolve any complaints. Unfortunately we cannot do anything about postings from competitors posing as customers. Please call, click or come by and tell us how we can help you.

Additional information
  • Hours: 7 am to 6 pm CST
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