Northwest Dermatology, S.C.

4.4
168 reviews
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id: 31019258
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2500 W Higgins Rd, Ste 1040
Hoffman Estates, IL 60169

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(847) 380-2650
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Dermatologist

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Reviews
( 133 )
( 10 )
( 1 )
( 0 )
( 24 )

Best

Dr. Beaird and her staff are always very pleasant and helpful.

Worst

Very rude office manager! Don't waste your time! I will never go back and will warn others too! It is a shame because I liked Dr. Ledwig. Read the reviews before mine.I have been ...

WORST RECEPTION STAFF EVER!! 1/12/2011

Worst reception staff I've ever had to deal with. Very unfriendly, rude, unprofessional. Don't think they know much about the environment they are in. Will not be going back and letting EVERYONE know about the horrible customer service at these skin care/dermatoligst clinics!!! more
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BEWARE OF OFFICE STAFF!!!! 5/14/2010

I have had a HORRIBLE experience with there staff. I will NEVER Go there again! Dr. Baird is Great, but until she changes the office staff I will look elsewhere for a dermatologist! more
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BEWARE OF OFFICE STAFF!!!! 5/14/2010

I have had a HORRIBLE experience with there staff. I will NEVER Go there again! Dr. Baird is Great, but until she changes the office staff I will look elsewhere for a dermatologist! more
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BEWARE OF OFFICE STAFF!!!! 5/14/2010

I have had a HORRIBLE experience with there staff. I will NEVER Go there again! Dr. Baird is Great, but until she changes the office staff I will look elsewhere for a dermatologist! more
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Bad experience....do not recommend 10/6/2009

I've been there several times and encounter the same at each visit.....still have the same issue which I was first seen for and no resolve. The staff is not friendly nor helpful when dealing with insurance matters.....will send you to collection department for a couple of dollars....I would not recommend nor will I go back. more
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Bad experience....do not recommend 10/6/2009

I've been there several times and encounter the same at each visit.....still have the same issue which I was first seen for and no resolve. The staff is not friendly nor helpful when dealing with insurance matters.....will send you to collection department for a couple of dollars....I would not recommend nor will I go back. more
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Bad experience....do not recommend 10/6/2009

I've been there several times and encounter the same at each visit.....still have the same issue which I was first seen for and no resolve. The staff is not friendly nor helpful when dealing with insurance matters.....will send you to collection department for a couple of dollars....I would not recommend nor will I go back. more
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Not a great experience 8/20/2009

The staff was frustrating and unhelpful, and gave a lot of attitude about my insurance. I would suggest finding another practice, as it is not worth the headache to go here. My doctor was nice, but it doesn't make up for what I was put through. Pros: nice doctor Cons: terrible billing staff more
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Not a great experience 8/20/2009

The staff was frustrating and unhelpful, and gave a lot of attitude about my insurance. I would suggest finding another practice, as it is not worth the headache to go here. My doctor was nice, but it doesn't make up for what I was put through. Pros: nice doctor Cons: terrible billing staff more
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Not a great experience 8/20/2009

The staff was frustrating and unhelpful, and gave a lot of attitude about my insurance. I would suggest finding another practice, as it is not worth the headache to go here. My doctor was nice, but it doesn't make up for what I was put through. Pros: nice doctor Cons: terrible billing staff more
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Doctors good, staff bad 8/14/2009

The billing staff is extremely unhelpful when it comes to insurance matters. They refused to send out a claim to my insurance company, thereby forcing me to do it and delaying payment. Then, the billing manager made me stressed out beyond belief and threatened to send me to collection even though I confirmed a payment from my insurance was being sent out the next week. Its too bad, because I really liked my doctor but the people that work there make it very stressful. I will not be going there again. more
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Doctors good, staff bad 8/14/2009

The billing staff is extremely unhelpful when it comes to insurance matters. They refused to send out a claim to my insurance company, thereby forcing me to do it and delaying payment. Then, the billing manager made me stressed out beyond belief and threatened to send me to collection even though I confirmed a payment from my insurance was being sent out the next week. Its too bad, because I really liked my doctor but the people that work there make it very stressful. I will not be going there again. more
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Doctors good, staff bad 8/14/2009

The billing staff is extremely unhelpful when it comes to insurance matters. They refused to send out a claim to my insurance company, thereby forcing me to do it and delaying payment. Then, the billing manager made me stressed out beyond belief and threatened to send me to collection even though I confirmed a payment from my insurance was being sent out the next week. Its too bad, because I really liked my doctor but the people that work there make it very stressful. I will not be going there again. more
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Pathetic Service at Inflated Prices 3/24/2008

Do not go here unless you have time and money to burn. I went for three simple issues. None of them were resolved after multiple appointments and multiple charges. They will nickel and dime you and you will still have the same problems you had prior to going. You will just be a couple grand lighter. After my frustrating experience, I went to another clinic and had the issues resolved for about $200.00.\r \r This clinic is a prime example of what is wrong with medicine in America. more
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Pathetic Service at Inflated Prices 3/24/2008

Do not go here unless you have time and money to burn. I went for three simple issues. None of them were resolved after multiple appointments and multiple charges. They will nickel and dime you and you will still have the same problems you had prior to going. You will just be a couple grand lighter. After my frustrating experience, I went to another clinic and had the issues resolved for about $200.00.\r \r This clinic is a prime example of what is wrong with medicine in America. more
Reply | Report abuse |

Pathetic Service at Inflated Prices 3/24/2008

Do not go here unless you have time and money to burn. I went for three simple issues. None of them were resolved after multiple appointments and multiple charges. They will nickel and dime you and you will still have the same problems you had prior to going. You will just be a couple grand lighter. After my frustrating experience, I went to another clinic and had the issues resolved for about $200.00.\r \r This clinic is a prime example of what is wrong with medicine in America. more
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This is a good practice -- I've been going there for more than 15 years 11/5/2007

The staff is very efficient - they have clearly defined processes that are well communicated within the office. The staff is pleasant. Getting an appointment is easier today than it was years ago since they have added new doctors. They do cosmetic stuff, but are also focused on health. more
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This is a good practice -- I've been going there for more than 15 years 11/5/2007

The staff is very efficient - they have clearly defined processes that are well communicated within the office. The staff is pleasant. Getting an appointment is easier today than it was years ago since they have added new doctors. They do cosmetic stuff, but are also focused on health. more
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This is a good practice -- I've been going there for more than 15 years 11/5/2007

The staff is very efficient - they have clearly defined processes that are well communicated within the office. The staff is pleasant. Getting an appointment is easier today than it was years ago since they have added new doctors. They do cosmetic stuff, but are also focused on health. more
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RIDICULOUS 4/11/2007

This is absurd! I called to make an appointment for a stupid wart, and they tell me that as a new client I cannot make a Saturday appointment or anytime during the week past 3:00. So apparently I will be put on a "waiting" list in case someone decides to cancel on a Saturday since they won't make me a Saturday appointment. Which could take forever! Screw them, I'm calling some other doctor... more
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Owner Message

  • Northwest Dermatology in Hoffman Estates, IL, does everything to insure that your skin looks and feels its healthiest. We offer cosmetic and general dermatology treatments and surgeries. We strive to provide exceptional dermatology service in a friendly, professional atmosphere where patients trust our doctors.

    Our specific concerns include:

  • Hair and nail disorders
  • Acne
  • Warts
  • Eczema
  • Rosacea
  • Psoriasis
  • Rashes
  • Moles
  • Skin cancer and lesions

    We offer a variety of spa treatments and skin care products. We can enhance your skin's appearance through:

  • Botox, Dysport, Juvederm and Restylane injections
  • Laser hair removal
  • Microdermabrasion
  • Chemical skin peels
  • Portrait laser resurfacing
  • Varicose and spider vein treatment

    Smooth, glowing skin isn't exclusive to the young. With the dermatologists of Northwest Dermatology, you'll regain that youthful radiance.

    Call Northwest Dermatology today for skin you can't resist showing off!

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