Northland Family Care

For the last ten years I have had multiple health care issues. I have literally seen dozens of doctors and paid copious co-pays. I have been prescribed every anti depressant known to man. For the last three years I have been unable to carry private insurance and have been at the mercy of public clinics and health care. My point is, I have had both private and public health care. I saw Dr. Roney for the first time yesterday and they have exceeded any expectation I have ever hoped to find in a doctor, the facility and the staff. Kelly is the best nurse ever. Dr.. Roney spent an hour with me and gave me more hope than I have ever had. This is the best Dr. ever. The staff is genuine, the office is immaculate, and they are very efficient. As a new patient they set aside more than an hour for my first appointment. I never felt rushed or ""needy"". Thanks so much to all at this office. more

I see Dr. Nelson, and have done so since Dr. Vinton left several years ago. I find the office to be great about getting you in close to your appointment time, unless there are alot of ill people and they are prioritized, which is only fair to all. Dr. Nelson is a caring, compassionate Dr. and more should be like him. Pros: Dr. Nelson is very kind more

My family has seen Dr. Nelson, Dr. Dan Roney and Dr. Melinda Roney and have recieved WONDERFUL care. Not only did they listen to me, but took the time to talk to my children. My husband really likes Dr. Dan Roney, he took the time to discuss his entire family hx and made him feel comfortable, they talked about things like fishing and cars, I know sounds stupid, but it made him feel more at ease that a doctor would take the time to just talk, that he actually discussed what was bothering him. I feel very comfortable sending my family there! Susan Kimble saw my teenage daughter for a first time exam and talk about a good check up, she came out and felt very at ease and had all her questions answered and Susan followed up with my daughter and me. We have gone to other offices and we felt like a number, no personal touch at all where the nurses and doctors are in and out so fast it is like waking up from surgery and not remembering what they said and you have to call back to clarify the information. We did wait on these providers, but I will always wait for them they took care of us when we got in there, so I know they are running behind because they treat others like they treated us. Pros: Great Doctors, and Susan Kimble Cons: Phones,hard to get into the office more

Dr Nelson is who I saw & he seems to struggle to make a decision. Avoid him & this place!! All they care about is making a buck & have no personal care. Even down to the smallest details they screw the customers.I took a day off for skin bx & it wasn't until arrived that the md said they have no time to do it that day I needed to be rescheduled. I specifically told scheduler what I needed to be seen for. So they charged me & told me to come back again. It is funny how we have to take multiple days off, but there time is so precious. Also they won't send a return envelope when they send you bill. I would rather go to a place where they make time for their customers & don't try cut corners at the customers expense. Pros: Close to my house Cons: Several more