Northgate Smiles

Firstly - in the interest of transparency I would like to say that Northgate Smiles gives a very nice incentive for their clients to leave reviews. Regardless, my review is 100% honest. I have always had a great experience with Northgate Smiles. The receptionists, the hygienists, and the dentists are all very welcoming and willing to take time to explain things to you. The receptionists have on multiple times walked me through my bill line by line. On one occasion they went through a great deal of effort and even called my previous dentist to find out about a previous filling that was making my current bill high. In collaboration with the dentist they were able to make some changes that saved me some money (fantastic!). The hygienist took the time to explain to me exactly what she was doing and gave me great pointers on how to care for my teeth better. Dr. Aylen explained to me at what point cavities were reversible to help me understand why my fillings were necessary. I really appreciate when my providers are willing to put in the time to actually explain things to me and I feel the entire staff at Northgate Smiles does so and does so consistently. They are very easy to schedule appointments with and utilize multiple ways of reminding you of your appointment. I was even given a Starbucks gift card for being accommodating and coming in early for my appointment. Some other 'amenities' that I appreciate is the keurig machine in the lobby for those waiting and the best part is the cable television. There is one in front of each chair that has cable television where they give you the remote and headphones so that you may watch it during your procedure. The only negative feedback I have is that it appears that the dentists bounce around from patient to patient. I have had to wait in the chair in the middle of my appointment for the dentist to return on several occasions. Regardless, because of the excellent customer service I have received otherwise, I will be coming back and recommending them to friends more

For most people, dentists are not popular folks. Dr. Karla. E Aylen and Northgate Smiles are the "huge" exception. My experience with dentist is usually highly "transactional" in that they try to "push" products and services on to you. Dr. Aylen is the complete opposite. Their patient care is off the charts. Not only was she very personable and caring during all my procedures with included a root canal and insertion of crown, etc., but her team follow-on care was tremendous. Services were excellent and everything was explained in detail. Furthermore, the staff is very courteous and always greets guests with patience and a smile. They are knowledgeable, caring and efficient. Couple this with great state of the art equipment and you will have an excellent experience. more

Dr. Karla Aylen and the staff and Northgate are great! They provide service with a smile. I've been coming here for a few years now and I wouldn't go anywhere else. I have also referred coworkers and they were pleased with the service. more

I get anxiety about anything dental. This office has really helped me to over come that No matter the situation, they don't judge you. They have been great about explaining options and answering any questions about procedures and billing. I love this office so much that my young daughter is now a patient. They are gentle and precise and couldn't ask for a better dental office. more

PROS: located next to Northgate Mall, plenty of parking, friendly and knowledgeable staff both about dental care and insurance. the pictures of my teeth was pretty sweet. CONS: Seems to be on the higher end as far as costs for services. more

Very welcoming and made me feel comfortable for my first visit. :) Also friendly staff and good location. more

I have been using this dentist for about a month and I have been very happy with their service. They take all necessary steps to make your comfortable while receiving dental work. I've had cavities filled and my root canal plus the deep cleanings. Dr. Aluas worked on an extensive root canal I had about two weeks ago. These professionals have thought of everything. I watched cable with a blanket over my legs as they worked, and actually recieved a follow up call a day or two after the procedure. I had a great experience here they are very professional and did a great job! more

I have been coming here for 2 years. The staff is very friendly and make you feel comfortable. They do very good work, I've had cavities filled and my wisdom teeth pulled plus the usual cleanings. They have TV's in the rooms so you have something else to focus on. more

Had a great experience here they are very professional and did a great job more

This is the best dentist office.Everyone here is so great. they are nice and friendly. They have a tv in every room so you can watch tv while you get your teeth worked on. The dortor and staff are knowledge and experience. I finally found the best dentist :) more

This was by far one of my best encounter with any dentist. I already dislike the dentist as I hate needles but I can safely say that any up coming appointment with Dr. Aylen puts my mind at ease. My root canal was my most painless dental work I've ever had. Don't care where I move I'm always going back to Northgate smiles!! more

Best dentist office in Seattle. They have tv's in every room so you can watch tv while you get your teeth worked on. Most offices have people that are really rough on my gums. Everyone here is really good. more

I have always been worried about find a good quality dentist. After some research I found Northgate Smiles and have never been happier with a dental provider. I have been going there for 3 years now and have always had a quick and painless visit. I highly recommend this dental provider. -c more

I have always hated going to the dentist and have had a few bad experiences that prevented me from going for a long time. The staff and doctors at Northgate Smiles made me feel welcomed and at ease. At other offices, I have often felt tricked into doing procedures that were not essential or I was made to feel embarrassed – but that was not the case at Northgate Smiles! I highly recommend going to them! more