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North Wells Svc Ctr

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522 Wallywood Dr
Fort Wayne, IN 46808

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(260) 483-4438
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North Wells Svc Ctr - Fort Wayne, IN
Reviews
( 63 )
( 7 )
( 1 )
( 1 )
( 0 )

Best

Mitch explained clearly and succinctly what service was needed for my truck. Then he again patiently went over all the details of what service was performed and the costs. I and a...

Worst

Quote one price for repairs needed when I had the car in for routine maintenance. When I dropped the car off, asked to have them call if repairs went over a certain amount. Got a ...

Impressed 7/26/2013

I thought you did an equal or better job than when I was going to the dealer. Price was much better too. more

Tie Rod 7/23/2013

Mu steering wheel was just starting to vibrate a little and it escaped my mind. New tie rod took care of it. more

reliable 7/22/2013

reliable automotive services more

Always great service! 7/20/2013

I love to bring my car here because I know they're going to do a good job and this time they went above and beyond to make sure everything was no less than great. more

Great All Around Service & Staff!! 7/18/2013

I was first introduced to NWSC last year and have taken my car back a few times since then (oil change, brakes & AC). Every time, I get greeted by a friendly staff! They are realiable, honest and I am amazed at their costs! Lots better than the dealership! So glad I was referred to them!! I only wish I was a long time ago! more

Friendly and very competitent employees. 7/17/2013

My car is always taken kind in a very professional manner by a trustworthy staff. more

Miss price quote. 7/15/2013

Quote one price for repairs needed when I had the car in for routine maintenance. When I dropped the car off, asked to have them call if repairs went over a certain amount. Got a call with the 50% increase in price and work had already started on auto. When asked about increase, was told the other guy missed quoted. This is the first time this has happened here. When I picked the car up nothing was said about needing any other maintenance. When I looked at the invoice at home, it said I need more maintenance work done. But I don't know how soon they needs to be done. They do great work and the staff is friendly. I will go back, hoping this is a one time occurrence. At the end day I felt because I am female I was taken advantage of, just like every other auto repair place. more

exhaust noise 7/9/2013

my truck sounded like a harley and now its quite like my goldwing good job more

Consistently Impressive 7/9/2013

The title of this review says all that needs to be said. North Wells is the kind of mechanic service to which all in that field should aspire. We've dealt with them 4-5 times now, and even when we did have to plunk down a significant amount of cash for a repair, we had no hesitation because we knew the price was more than fair, and the results would be worth more than what we were charged. They even had us come in a week later to make sure the repairs had no unforeseen problems. This was at no charge, and we were in and out in five minutes. The entire staff are never anything but sincerely friendly, without being too... odd, the way some overly friendly customer service people can be. Even when a prior customer was rude just before we came in, the front desk rep was helpful and cheerful as if nothing had happened. As long as they're in business, my fiancee and I will never worry one moment about car maintenance and repairs. Thanks for all the hard work, guys! more

Best service in Fort Wayne! 7/5/2013

Mitch and crew are so helpful, keep you up to date on the progress of the repairs and explain things clearly. The reward card is really nice too. Now if they could just get some comfortable chairs in the waiting area! more


the hospitality from Mitch and his employees. 6/8/2013

mitch is very helpful on giving you knowledge about you car. more
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Owner Message
  • Auto Repair, Auto Parts, Car Parts, Car Repair, Truck Parts, Truck Repair, Auto Oil Change, Auto Inspection

Additional information
  • Hours: Monday - 7:30AM to 5:30 PM Tuesday - 7:30AM to 5:30 PM Wednesday - 7:30AM to 5:30 PM Thursday - 7:30AM to 5:30 PM Friday - 7:30AM to 5:30 PM
  • Neighborhoods: Five Points
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