North County Cadillac

I would like to commend Brian Clegg (Service Advisor) and his service team at North County GMC. My 2003 GMC Sierra (diesel) developed a problem on a Saturday and had to be towed to the dealership. My young son and I were scheduled to leave on a trip the next Monday morning. Brian and his team gave me and my vehicle top priority. Although there wasn't a diesel tech on duty that day, they were able to diagnose and fix the problem by 2pm that day, and my son and I were able to make the trip. more

Lisa and Sheila in the internet sales dept. were awesome!! they were very nice, professional and respond back to you quikly on any questions or concerns you may have on a vehicle. they made our experiance buying a car via the web a great 1...we would recommend them to any of our friends and we will!! thanks Lisa & Sheila more

Kip was my sales person when I came "not" to trade in my 2008 Kia Sorento. I only came to get my oil changed and see what was possible if I were to trade up to a 2011. Well Kip and his manager was able to make a deal with me. And now I'm the proud owner of a beautiful Ebony Black 2011 Sorento. All thanks to Kip and his wonderful personality. more

I had a recent incident where I did not get the parts I needed from GMC North County, but my last transaction was perfect. Darin aided me in getting the parts I needed in a timely manner. more

The entire North County team gave me VIP service and assistance. I have already recommended this business/team to several others. Keep up the great customer service! more

Mr. C. Donahue and Ms. Robin of North County Kia Escondido were quite professional and effiecient in assisting me to purchase my 2011 KIA! They had my paperwork/financing complete in less than 7days, I was so suprised and pleased. more

I brought in my 2500hd duramax diesel for transmission repairs, service was excellent. Starting with service advisor "Hutch" who was on top of everything, and very knowledgeable of this highly uncommon issue on these trucks. I talked to the tech and he too was very knowledgeable and also had exceptional communicatin skills. The final product took some time, but this was because this was a warranty issue and had to be authorized by GM hq; But I know the job was done right, and i was supplied with a GM paid rental car for the duration of my service. more

They are definitely a new breed of auto sales? I went looking for a brand new car...I was by myself because I just wanted to check them out....they were awesome! Very laid back...I told them I just wanted to see what my options were and would need to speak with my husband before buying anything. I drove about 12 cars...I would tell them 'no...I don't need to drive it' but they insisted....they were very sincere...and told me pros and cons.....even told me pros about the least expensive car I was looking at and cons about the most expensive one.....they totally had me sold on my first visit there...but not on a particular car...on their service! more

Great service. Very helpful staff in the service department. more

Two years ago my husband and I declared bankruptcy for the first time in our lives. We are used to having brand new cars, paying high prices which is one thing that got us in trouble once the economy slipped and we lost our business. After our bankruptcy we got a flyer mailed to us from this company and while we thought it was too good to be true we kept the flyer. Our truck was too expensive to maintain and keep filled with gas and our other car had 175,000 miles on it and I was afraid to drive it. We called Carmax first and they said our interest would be 24.9% and they would have to see our truck for the trade in. The sales person we spoke to at North County Buick Cadillac GMC Gia really listed to us and called us back telling us about the perfect affordable car. She told us what we would get for the truck, what our interest would be and what our monthly payment would be. We got there at 4:30 and there were NO surprises...no coming back asking for money out of pocket...everything how she said it on the phone and we drove away in our 1 year old beautiful Saturn at 5:15. Plus our interest for a bankruptcy was in the low teens and she even told us how to get our credit score up for an even better interest rate next time. No prepayment penalty and this was so flawless we will tell all of our friends and be back. We love our car! more

Brought my Yukon in for the first service and they treated me like I was at a Rolles Royce dealership. They completed every service request on my list without question. They even went the extra mile and traded out my tires that had bad tread wear and where making noise. If this is the type of service they always perform I will be buying my next car at North County GMC. more