I feel this office takes advantage of owners in their most vulnerable time. We had taken in our dog for a removal of mass/tumor on her hind leg. My daughter went to pick up her dog after the surgery, she came home very upset because of how rude they were and how "mean" to the dog. After 2 days - the stitches had come completely off, we called the office - reluctantly they offered "we will see her in between" she was treated again.. my daughter called me livid after leaving the office, they were once again rude and disrespectful and she was shock to see how they dragged her dog to the exam room.. in her bag leg! After the treatment and she went back to pick her up - they would not release our dog until payment was made in full! - To my shock, another several hundreds of dollars bill (discounted?) I asked if they would consider billing me for half of the bill.. NOT an option. They will take half a payment, with a check on hold, but will charge you for a hold fee! The front offi
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