Do not use them to clean tile and grout. They cleaned my grout the first time with the machine they use, the tech was really pushed for time, and it was obvious it did not come clean so he offered to come back to do it over (which was good). The same tech came back and is a nice kid. But, when trying to get it clean he used a black bristle brush on my light colored grout and ruined areas of the grout by essentially turning it a grayish and blackish color in a lot of areas throughout my bathrooms. The tech knew when he was here that something was not right and could not figure out why the grout was now colored as it was in places. Unfortunately I did not get home until he was almost done; my husband was in our office working that day. He told me to let him know how it turned out, it was obvious he was very concerned and even mentioned he should have his boss come look at it. I said I would allow it to dry and we’ll see how it turns out. When I contacted them back several times to ask them to make this situation right the owner Chris will not return my emails or call. They ruined the grout and I had to hire another professional to correct it at a cost of $285. I am also contacting the Better Business Bureau about them. I simply cannot believe the business owner would not return a phone call to me after ruining my grout.
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