Norm Reeves Honda Superstore Cerritos

The service that I got in that store was phenomenal. Ray Tabatabai gave me great suggestions that stayed within my budget and also fit what I described that I wanted. At the end I got a honda civic and I am happy with it. I am very grateful with Ray and I would recommend him to anyone. more

Went to buy a new 2012 Honda Civic Ex sedan. Got an internet price from Mark Nelson, and everything went just great. The 2012 model has only been out a couple of weeks, so the best price I could get was "good" -- no reason to cut me too good a deal for their brand new model. Even so, we still got a price below MSRP for a new model that just came out that month (same as the Costco price I was given during my car shopping). As it turned out, the car we were buying was sold while we were filling out the paperwork, and the other one they had in the same color/model had a dealer package added on. YET, they sold me the other one with the extra package for the same price! Now that is great customer service! Mark Nelson was great to work with, as was the finance guy, Gary Curry (no hard selling, and a really great financing rate). A very pleasant experience indeed. more

Absolutely the best car buying experience I've ever had. I will definitely return to Norm Reeves Honda Cerritos to purchase my next vehicle. You will BE satisfied with the service and ease of purchasing a car. more

WE HAD A GREAT EXPERIENCE AT NORM REEVES HONDA SUPERSTORE IN CERRITOS. LINDA LY WAS THE BEST OF THE BEST. SHE MADE THE ENTIRE EXPERIECE SO EASY. I WOULD RECCOMMEND ANYONE LOOKING FOR A CAR TO GO IN AND TALK WITH HER. SHE WAS WONDERFUL, THANK YOU SO MUCH AGAIN LINDA! more

I had the most pleasant experience I've ever had in purchasing a vehicle. Not only was the salesperson, George Habib, very friendly and helpful, without being aggressive, but the negotiations (which are fraught with tension at many dealerships) were equally cordial. The sales personnel were patient as I weighed the various options, and everyone was knowledgeable and clear in providing me the information I needed to feel comfortable making a substantial investment. I felt I received a very fair deal, and once the deal was made, the process of completing paperwork and arranging financing was very efficient. I was quite impressed with Norm Reeves Honda Superstore. Thanks again George Habib, I am very happy with my New Honda Civic. more

I am so, so happy with my Honda; and I am hard to please. I looked and did my research, but couldn't find a car, until I saw the Honda. I was so surpised that Tom Simons, along with his wife Lore Simons, were very, helpful and made the car shopping process less stressful and that much more pleasant. Norm Reeves dealership should be so proud to have this couple as their representatives. I'm definitely glad that I chose Honda. more

I truly appreciate my sales person, Linda Ly, because she did more than what she have to. There was one time when it was only the second week, I was driving around my brand new car and I got locked out of the car accidentally. It was on a weekend so most of my friends was out and I realized that all of my keys are inside the car. Then I remembered that Linda (my car dealer) told me that if there is ever anything, again she emphasized on "anything", that I could call her up. So, I called her around 8 PM and she was still working at that time. I told her the situation and she immediately decided to come to where I was, which was probably around 20 minutes away, and called her road assistance membership to come. When she arrived to my location, the road assistant came in less than 10 minutes and opened my car in less than 3 minutes. Without her, I would panicked really bad and nothing will be resolved because I would not be able to think clearly. Rewind a little bit before that event to when I was picking up my brand new car. I was buying a black car, and thought that I could pick it up in the morning but there were some things that came up and so Linda had to wait for me until the late afternoon. The car was all prepared nicely but since I came in late, there was a layer of dust covering it. I felt bad because it was my fault that I was late and didn't tell her earlier. However, there's this one dealer guy passing by and commented about my car. He said it was nice and noticed the layer of dust and unexpectedly, he offer my car to be car washed again! I was so excited about it and totally added the great overall experience. Lastly and probably the most important is that the price that I got for my brand new car is unbeatable. I did my research and after what I have experienced, I really recommend all of you to go for this dealer since they have a big garage, which means they would have more selections available. I am very satisfied with this car dealer because of their service that they do more than required. more

The sales rep Jose Bolivar was extremely knowledgable about the various cars in Norm Reeves inventory. After test driving various cars, Jose Bolivar clearly explained the many cars and their options which made our selection process even easier, I never thought buying a car could be so easy! The negotiation process was smooth I got the car at a great price which fit my budget. Two thumbs up for Norm Reeves and three thumbs up for Jose Bolivar!!! more

A great car buying experience from start to finish. I was relocating to LA from NYC and had reached out to several dealerships, and Norm Reeves corresponded with me over about 10 days prior to moving offering both the best price by $2,000-3,000 and the best communication despite the long distance. I had worked with Adil Khan (sales) and Mucio Sanchez (financing). Both were friendly, knowledgeable, honest and made things very easy. The dealership is huge. I can't imagine what cars they did not have on their lot. A great experience from start to finish. Highly recommended! more

Friendly staff, no pressure, had what I needed and fast. It was real easy. more

I had a great experience buying my used car from this Honda dealership. Kevin Harris was a fantastic salesman, answered all my questions and I am very satisfied with my purchase. Thank you Kevin!! more

I received the best service from Marc Lee (sales) and Ryan from financing! I walked in needing a used, reliable car ASAP! I was in and out in less than 3 hours! I received top notch service and was treated in a professional manner. Marc even waited until the financing process was completed to make sure everything went smoothly. And he even followed up the following day to make sure I was still pleased. Out of all of the cars that I have purchased over the years, this was the best experience to date. Thanks! more

We purchased a Honda Civic. This is my third Honda in a row. Ms. Ly was our salesperson. She was awesome! Ms. Ly helped with everything, she had good product knowledge and she was very professional and kind. The entire staff at Norm Reeves made this an incredible experience purchasing the new Honda. There were no games. I exchanged some emails, came in, picked out the care and we were gone with our new car in less than an hour. Thank you to everybody at Norm Reeves in Cerritos. I would definitely recommend your dealership to family and friends to purchase their new Honda. more

Usually I dont do this but I felt to write and express my views about Normreeves. I was very skeptical about buying a new car so I did my research and compare quotesI visited few dealerships. After visiting few dealerships I was ready to make my decision. I read lot of good reviews about Normreeves and was contacted by MR Khan. He is very knowledgeable and know his stuff very well. He explained me all my available options over the phone and I felt very confident about my decision. When I arrived at the dealership paperwork was ready and car was detailed. It was very simple straightforward, and no B.S.I was out of the dealership in a timely manner and was very happy with my purchase. I will definitely recommend my friends and family to this dealership. This is a Costco of cars where they have a huge selections but very simple and straightforward transction throught Internet Department. more

In normal circumstances I would not take the time to write a review for a dealership, but I made an exception for Norm Reeves's Jojo Bayas. Jojo was upfront and honest with me from the beginning. He didn't try to sell me a car I didn't want just because it would be easier to finance or lease.. I had been to a few other honda dealerships in the area and their insistence for me to settle for a fit or civic was already getting frustrating. Jojo really went out of his way to make sure I was happy with every aspect of my deal and car. I had the feeling that Jojo was the type of salesman who genuinely enjoyed going out of his way for the customer. At no moment did I ever stop and think about whether or not he had alternative motives. Bottom line... Jojo impressed me with his knowledge and experience and I would not hesitate sending any of my family or friends to see him for a deal. Thank you Norm Reeves! I love my new CR-Z. more

What can I say. For the price I paid it's a great car. Comfortable, refined, spacious and has been very reliable.alex took his time explaining every details..He was helpful, patient, informative, and efficient. He made my honda buying experience a COMPLETE PLEASURE. more

This car does everything well, salesman alex helped a lot, I LOVE THIS CAR! more

Carlton was very helpful, knowledgable, and courteous. Our experience was easy and we will definitely purchase our future Hondas at Norm Reeves. Carlton gave us a great deal on our Pilot and was very upfront about the price. We will recommend Norm Reeves and Carlton Fitzgerald to our family and friends if they are interested in buying or leasing a Honda. Thanks!! more

Recently we bought new Honda oddessey 2010 from Norm Reeves Honda superstore, Cerritos. We were greeted by Salesman Glen Nasa. He asked our requirement and showed us what we want. All procedure and selection was easy and he took lot of efforts to make buying easy. He has thorough knowledge and information to share with us. He is very friendly and takes care of all your needs. We strongly reccomand him. He is our hero. more

When I thought of buying a new car for my son, my first choice was Honda Accord because I have a 2006 that is still running in excellent condition. We decided to pay a visit to Norm Reeves Honda Superstore in Cerritos Auto Square. Once we got off our car in the parking lot we were met by a salesman who had a big smile on his face and gave us a warm welcome to the place. We explained our needs and he directly started showing us the different models and thoroughly explained the available options in each one. Then he escorted us to his office where we discussed the price and the financial matters. We left the place undecided but with a feeling of trust in the salesman George Habib. We then shopped at different dealers and scrutinized several offers online. In a couple of days, after a fine comparison we decided to go back to George and finish the deal. We gave him a call, went the store where he was ready for us. We even got a better deal than the one we negotiated before. I was happy with the deal and my son was happier driving his new car home. Thank you George Habib for an excellent professional job, you are the one to be recommend at all times. more