Nordstrom Rack

I purchased a few items for my son but when I went to the check out line the sales clerk was beyond surly. First, I could not get anyone to ring up my purchases and than when I went to one register the surly clerk said it was closed without even telling me she was going to open another one. Since the other clerk was preoccupied she took my business at another register. She never said "Thank You for shopping etc" and basically grunted her way through the whole transaction. She hardly acknowledged my presence and when the sale was complete she did not even hand me my purchases. I contemplated just leaving everything and not completing my purchase. I thought I could rate her if the receipt had a "how are we doing?" survey at the end but my receipt did not have one. This must have been by design. Stay away from this store because the discounts are not really worth it. The same items that are worth the money go on sale at Nordstroms and there they train the clerks in much better manners. more

defective shoes - I purchased a pair of shoes less than six months ago, hardly wore them, both soles completely cracked in half and they wouldnot stand by their mer7chandise according to customer service manager Jason more

This store is amazing, you need to check it out! The customer Service is outstanding. The prices are very good for the Brands you get. My favorite Store!!!!!! Better then TJ Max or Marshalls. more

When shopping the rack it's important to know what your looking for. Shop the products from the full line store that has been sent after the season. You can find fabulous items if your not drawn into the stuff they buy just for the rack. Go to a regular Nordstroms and see what you like there. Then shop the outlet. more

If you need your brand-name fix for items made by Juicy Couture, Quiksilver, Calvin Klein, Nordstrom Rack is your store. The prices are still not Wal-Mart like, but they are big markdowns from original prices. But honestly, I'd rather shop in TJ Maxx or Target than this place. It is as low end as it gets. I felt like a trash-picker when I shopped here. The clothes were all apparently returned or rejected items. Some of them were really weird. Green and purple Nike shirts? $7 throw pillows that are like rubber? Excuse me, but I have trouble believing the real Nordstrom would sell these items. And the shoe department? What a shock! Yes, you can get big markdowns- if you can find anything you like. The shelves are overstocked with a trash pile of shoes. They're nice shoes, but I don't feel like exposing myself to hundreds of allergens just to look for them. Luckily, the staff are courteous and they take pride in their work. The costume jewelry is decent, just that's all I can say. Wow, Nordstrom put their name on this. more