Norcast Telecom Networks

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1998 Santa Barbara Ave 100
San Luis Obispo, CA 93401

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(805) 548-8000
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Norcast Telecom Networks - San Luis Obispo, CA
Norcast Telecom Networks - San Luis Obispo, CA
Norcast Telecom Networks - San Luis Obispo, CA
Norcast Telecom Networks - San Luis Obispo, CA
Norcast Telecom Networks - San Luis Obispo, CA
Norcast Telecom Networks - San Luis Obispo, CA
Norcast Telecom Networks - San Luis Obispo, CA
Norcast Telecom Networks - San Luis Obispo, CA
Norcast Telecom Networks - San Luis Obispo, CA
Norcast Telecom Networks - San Luis Obispo, CA
Reviews
( 76 )
( 7 )
( 1 )
( 0 )
( 0 )

Best

Norcast did a great job providing internet services to us during the annual San Luis Obispo International Film Festival. We really appreciate their support!

Worst

All reviews seem positive

Editorial review from BirdEye 8/11/2014

I recently became The Office Manager for M. Boyajian and this past week i had to call Norcast due to slow internet service. I was extremely impressed with the customer service that was provided to me by Norcast. Friendly and timely to say the least. Good job guys. more

Editorial review from BirdEye 8/11/2014

Hello, During the past several years the service and support has been excellent, from the phone being answered, to the technician on site. The times we have needed someone, which have been few, have ranged from line trouble out on the street to power outages and have always been cleared as quickly as possible. The SOFTEC presentation on voicemail hacking was fun too. And yes, I changed the password. Thanks, Mike Casey more

Editorial review from BirdEye 8/11/2014

Norcast is a great company to work with. Their customer service is the best; prompt & efficient. Their expertise and knowledge far outweighs any other company I'm aware of. I like dealing with a local business - supporting our area and keeping our money local. We also have saved a ton of money with them since we switched from Verizon to Norcast. I highly recommend them. more

Editorial review from BirdEye 8/11/2014

I have been using Norcast services for about four years, since I opened my business. Everyone at Norcast has been professional, knowledgeable, friendly, and extremely helpful. Any system problems that have come up have been resolved quickly. The staff has been responsive to my needs and all have been a pleasure to work with! I recommend Norcast without reservation. more

Editorial review from BirdEye 8/11/2014

The transfer to Norcast went without any major glitches, the one hickup was due to our on line security system. However once that was taken care of everything is running as it should and smoothly. I am very pleased with the service I am receiving. I should have signed up so much sooner and saved myself and the aggrevation and headaches. more

Editorial review from BirdEye 8/11/2014

When it comes to reliability and customer service, there's really nobody like Norcast here. Previously, we used AT&T business service U-verse, but even then we constantly had issues with the quality of our internet, and waiting for someone to respond to our service calls was always a pain. With Norcast, when we had a problem with connection (only once, and it wasn't their fault), Robert was at our house within minutes: rain, hail, and high winds that descended on the county that day notwithstanding. He stayed after hours and got the job done. We appreciate Norcast's attention to detail, as well as professionalism and friendliness of everyone who works there. Norcast, you're wonderful! more

Editorial review from BirdEye 8/11/2014

Great! Thanks for coming out and hooking us back up for FREE! more

Editorial review from BirdEye 8/11/2014

Our install seemed to move forward with relatively few glitches. When we contacted the office regarding the few hitches we did have, the staff was quick to respond, friendly, and helpful. Thank you - more

Editorial review from BirdEye 8/11/2014

Our service experience was managed and performed perfectly. Frank scheduled the service call as requested. The service tech was on site promptly as scheduled, reviewed the project with me and performed as expected. The service tech also coordinated his work very effectively with our IT computer network person for running network cables. THANK YOU Norcast. more


Editorial review from BirdEye 8/11/2014

Using Norcast has been the best decision our company has made. From day one they have gone above and beyond "good" customer service. We had so much trouble with a couple other providers when we moved to our new location. We almost had no internet or phone for our opening day, but upon calling Norcast at the very last minure, they stepped up provided us with phone and internet and have been there for us ever since! more

Editorial review from BirdEye 8/11/2014

Only issue is that you don't have residential service....... yet. more

Editorial review from BirdEye 8/8/2014

We have found a great business partner with Norcast. Matt is always helpful, friendly and easy to work with. No problems, no complaints! I would recommend Norcast highly. more

Editorial review from BirdEye 8/7/2014

We have had the pleasure of working with Norcast since 2005. Coming from Verizon, not only did we experience substantial, annual savings but our customer service experience improved dramatically. We have been well taken care of and our needs needs have been addressed impressively. Norcast has consistantly exceeded our expectations in all areas more

Editorial review from BirdEye 8/6/2014

Great service!! Awesome crew and super helpful. Norcast is the way to go!! more

Editorial review from BirdEye 8/5/2014

So far we are loving having fast internet and reliable bandwidth/connections. Our former provider didn't give me the confidence that we needed to run a solid business. We are hoping that more and more businesses will join us in our use of Norcast downtown and will increase the demand for businesses to come to our little neighborhood. I also really appreciate the techs coming out any time we have a problem.Great work guys! more

Editorial review from BirdEye 8/5/2014

Lance Heredia is terrific -- very client service oriented. We certainly appreciate all his efforts. more

Editorial review from BirdEye 8/4/2014

Great service, great prices I would not even think about changing companies! more


Editorial review from BirdEye 8/4/2014

I love Norcast!!! The service is wonderful and your personnel are amazing...very helpful and oh so patient with us techno-idiots! more
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