Nigro's Auto Body Repair

The worst customer inquiry ever! Understanding that it is a fine line between giving an opinion versus telling a person what they ""should"" do especially when the person is paying. The rep at Nigro's Auto Body was rude, ignorant, and most of all the exact opposite of the 40 plus positive reviews I read about this place. First impressions are 90% of the sale. I would not recommend this operation to anybody at all!! I really wonder if the other ""posters"" were paid to write positive experiences or is it the same person using different names. more

when i got in an accident in philly , i was scared and i really didnt know what to do! my friend, luckily told me about nigros. i gave them my keys and they handled everything for me! that was such a relief. i got my car back in a couple weeks looking like an accident had never happened, and i even saved money on my deductible (i mentioned the yelp offer. it works!). thanks or working with me guys! i hope i dont get in another acident but if i do, i'll be sure to call you again! Pros: they took care of everything! Cons: none! more

I had a mishap with the door of my car recently, and I don't have collision, or any money burning a hole through my pocket. So I was trying to find a place that would give me a reasonable rate. I went to Nigro's after a few other shops, even though I found the best reviews here...waste of time. Dominick and I discussed my options, gave me an estimate, car was ready in a few hours. The work was much better than I expected for what I paid (the actual estimate!). So if you need work done, with or without the insurance company, this is the place. Don't even waste your time driving around to have people try to up-sell you. Pros: Fast, affordable more

When our car was struck by another car driving back to Philly from New York I figured I would take it to one of the local auto body shops down the block from where I live. Thankfully I googled around a little bit and was able to find numerous reviews indicating inadequate service. During this process I also came across Nigro?s Auto Body Repair, and after conducting business with them I can affirm what others have posted: there simply is not another auto body shop in Nigro?s class in the Philadelphia region. Dominic and his staff have provided excellent customer service, advice regarding how to deal with the insurance company of the driver that damaged our car, and excellent work. In addition to returning our phone calls in a timely manner Dominic has been extremely accommodating: due to insurance company paperwork and redtape our car sat in his lot for more than two weeks, while I?m sure this was not the best circumstance for Nigro?s we never heard a word about it. A+ service plus A+ work with a life time guarantee= no brainer about whom to turn to regarding work on your car. Pros: Strong Customer Service, Excellent Work more

If you need any body work done to your car, this is the place to take it. They will take care of you. :-) Pros: Great people, quality work Cons: NONE!!!! more

I just moved to the Philly area recently and didn?t know which body shop to turn to when my car was damaged. First I went to the Honda dealership, who actually uses a body shop behind it, which 3 other dealerships use. I didn?t get a good vibe or estimate from them?.so I went online and found that Nigro?s downtown got rave reviews on Google. I took my car in, Dominic looked at the damage to my car and the estimate from the other guys insurance company and straight up told me, that if they only did the work on the estimate my car would be two different shades of silver when I got it back, because the insurance wasn?t going to pay for paint blending or a new fender. So he told me he would request a supplement from them and fight them for me and just give me a call when everything was done. But me being the worry-wort I am, and with the bad luck I tend to have, my car sat in the shop for 8 days because the lady that was supposed to do the supplement ?said? she called and ?someone? from the shop told her the car wasn?t there, which totally wasn?t true. When she did finally come out to look at the supplement she would not agree to have the insurance pay for some things still no matter how hard Dominic fought for me (because she was very RUDE person who is probably a very unhappy in life). So Dominic did the little work she wouldn?t pay for anyway free of charge so my car would be restored to it?s prior condition! :D Needless to say, dealing with the insurance company and getting into a wreck is always a nightmarish experience, but Nigro?s made it so easy, simple, and took care of everything. They even have a good connection with Avis, and had the insurance company pay to put me in a luxury rental car for the duration of my car being in the shop! I would definitely recommend Nigro?s Auto Body to anyone who gets into a wreck, wants their car to look brand new when they get it back (they even vacuumed and washed the car!!), and don?t want to deal with the headache of fighting insurance companies. Pros: experience, honest, tough with insurance Cons: nada more

I have had very good service at Nigro's. They have gotten me much lower prices than I was offered at other local auto body shops. Plus, the work gets done very fast and very well. I will def be going back. more

Nigro's provided great customer service, great price and the repairs on my truck were PERFECT! Very much recommended... Pros: service,price Cons: zero more

Nigro's Auto Body was excellent. They handled everything for me and the staff was very friendly and gladly answered all my questions. I would reccomend this place to anyone who needs their car repaired. Cons: none! more

My name is John M. I just got my car repaired. You could never tell that it had been in accident. Everything turned out perfectly. The workers were professsional, on time and the price was very reasonable. Pros: good work, good price Cons: no cons more

The people here are very informative, helpful, friendly,and very affordable. I came here to get my window fixed, and they got it done pretty faste, I was in and out. I recommend this place to everyone. Pros: helpful and informative more

Nigro's is simply the best auto service out there. Look no further if you are looking for a place that has great service great prices. We had a large crack in our windshield and took it to get some estimates. Nigro's definitely gave us a deal for a fraction of the price of what other body shops were quoting. They did an amazing job and completed the car the very next day day!! They are just friendly people who want to get your car repaired as quick as possible without the hassle and headaches. Truly a FIVE star auto shop!! Pros: great service+great deal Cons: ??? more

Nigro's is literally the best vehicle repair shop I have ever been to! My entire experience, from beginning to end, was hassle-free. Nigro's took care of everything. They made all of the phone calls and did all of the paperwork, all I had to do was answer the phone. They made the whole process simple and easy and they did it all with professional courtesy and respect. Nigro's went out of their way to make sure that I stayed within my budget. They gave me options and together we figured out the right choice for me. I have never been to a repair shop that treats their costumers with such honesty, integrity, and respect. They treated me like I was family. Nigro's will definitely get my business in the future. Pros: WONDERFUL! Cons: Nothing! This place is amazing! more

The people at Nigro's helped me with my claims, helped me set up the rental car, fought for me when my insurance company wanted to stop paying for a rental car, and they saved me 50% of my deductible. Excellent service. more

Take it HERE! and save yourself the hassle of getting multiple estimates from unfriendly places!!! This place is great, really unassuming at first but they get the job done and they are GREAT! After getting multiple estimates at other places I finally came back to Nigros and had them fix my car. When comparing to all the auto body shops around, Nigros was the most down to earth and consumer friendly! Really they just advise you and dont make you feel like you HAVE TO fix it their but after shopping around thats where I wanted my car fixed! I was very informed after speaking to them more than any other place I had been to, and they really treat you like a human being and not just another customer. Listen, if you want the job done professionally and you want someone you can trust at the same time without the trouble of unexpected delays and problems just take it here. You will thank yourself!!!! Pros: They treat you like a person not a customer more

Nigro's walks you through the whole process from beginning to end. They helped us with our Nissan Murano that got side swiped. They did a great job and took care of everything. Pros: Friendly, knowledgable more

This is my second time choosing Nigro's auto body to do repairs on my car. I'm from out of state and I first found Nigros through other great reviews online so I figured I'd check it out. All reviews were right on point! They could just be the best autobody business in the area! They take care of all your needs. Your already stressed out by having to get your car fixed so they take all the work out of your hands! They deal directly with insurance company, the rental agency to get you a temporary vehicle, The price you can't beat not to meantion their work is beautiful! I have found a diamond in South Philly and I felt I had to share this anyone and everyone who'd listen! I encourage you to do business with Nigros the next time the you have auto or auto body needs! Pros: All listed in my details Cons: none on their part. more

Nigro's was recommended to me by a friend and I couldn't be happier with the quality & service that they have provided. My car was completed when they said it would be and it looks like brand new again. They are a great company to deal with and I would highly recommend them to anyone that needs any type of auto body repair work done. Pros: Wonderful, Courteous Service more

This is the first time I've ever been to Nigro's, but I can tell you that they have a customer for life! From the moment I walked in their door, they treated me like I was a friend--you can tell this is a real family business! They dealt directly with my insurance company and even set me up with a rental car. What?s more is that I was given an unbelievably fair price and lifetime guarantee on their work for as long as I own my car. 'Nuff said! You're making a mistake taking your car anywhere else! Pros: Everything! more

I HAVE BEEN TAKING MY CAR TO NIGROS FOR YEARS. THEY PROVIDE THE BEST SERVICE AT A COST EFFECTIVE PRICE. WHETHER IT WAY JUST A HEAD LIGHT COVER OR TOUCH UP PAINT OR A BIG DENT, EVERYTHING CAME OUT PERFECT. THEY ARE A FAMILY BUSINESS THAT PAYS ATTENTION TO DETAIL AND ARE NEVER TOO BUSY TO ACTIVELY LISTEN TO YOU. I WILL ALWAYS GIVE THEM THE BUSINESS AS NEEDED AND I STRONGLY ADVISE ON BRINGING YOUR VEHICLE TO THEM. MITCH Pros: FULL SERVICE more