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New York Carpet & Upholstery

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8202 30th Ave
East Elmhurst, NY 11370

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(718) 651-3920
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New York Carpet & Upholstery - East Elmhurst, NY
New York Carpet & Upholstery - East Elmhurst, NY
Reviews
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( 2 )

Best

I'm so busy so services like the free pick-up and deliver with the rug cleaning are super valuable to me. They do a really good job and you just can't beat the convenience.

Worst

I called this company. Seemed strange but the person who answered the phone didn't seem to be completely ""with it"". I asked for someone else and was told a price for my carpet...

best cleaners ever!! 10/27/2008

It was my first time calling a cleaning company to get rid of a foul smell and I chose flatrate carpets. The price is unbeatable and the smell is gone from the carpet. Money well spent!! more
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Clean Smell Again! 7/9/2008

After months of my girlfriend nagging me about how I needed to deal with the dog urine on the carpet, I decided to call Flat Rate Carpet Cleaners. I didn?t think they would be able to get that horrible smell out, but to my disbelief, they did it. The friendly staff was a bonus to the reasonable price and the great service that they provided. more
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Urine Smell Gone! 6/29/2008

After months of smelling the horrible scent of dog urine, I finally decided to look up a carpet cleaner to see if they could get the smell out of my house. I phoned Flat Rate Carpet for free estimate. The staff were very friendly, but more importantly, THEY GOT THE SMELL out. Now all I have left is to train my dog! more
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Cat Dander Removers 6/8/2008

I just had my loveseat and sofa cleaned, cat dander and all, last Thursday. The results are great as compared to what I had expected. I thought I'd end up with cleaner but still somewhat cat stained and shed-on furniture. Obviously they don't look brand spanking new, I've had them for 7 years, but they're visibly cleaner than they have been in years and smell A LOT better. The technician who did the work was very friendly and the cost was right in my range. I definitely would recommend them. Pros: Very friendly techs, good service more
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Clean dreams 6/8/2008

My 4 year old has just finished wetting the bed at night so we decided to get her mattress cleaned. When the technician came out he did an amazing job, I saw and smelt the difference. As the price was reasonable I got him to do all the other mattresses. Thank you and I know we will definitely sleep better. Pros: Great service - friendly technicians more
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Flat Rate Carpet 5/31/2008

I called this company. Seemed strange but the person who answered the phone didn't seem to be completely ""with it"". I asked for someone else and was told a price for my carpets. However when the guy arrived at our apartment they started aggressively telling my wife that the price was going to be higher than that quoted, because we had a cat. However, I'd made it very clear that we had a cat when I called. besides, Whiskers is a very clean and lovable cat, so this should not have made a difference. Cons: Lacks honesty more
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Bad job on cleaning venetian blinds 5/6/2008

I sent 6 venetian mini blinds to be cleaned and cords replaced if need be. Paid $600, which I think is a lot. Blinds came back this way: metal mangled on some slats, vinyl covering scratched on all blinds, cords cut on one so the blind does not go up and down, cord stuck on one, dirt, hair and carpet debris on all, fine dirt on all, dirty drips on one. Manager says someone will come look, but will not pin himself down as to when. Pros: They didn't lose the blinds Cons: Everything else more
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efficiant and quick! thank you ny carpets! 1/18/2008

Me and my husband have 2 cats and a dog living inside the house. A week and a half ago my mother got sick and moved in with us. The problem is that she is very allergic to cats. more
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reliable company! 1/15/2008

when I called flatrate carpet I didn't really believe that those ugly old stains, from the time my son was a baby, can come off. more
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saved my rug 11/17/2007

My new puppy decided it wanted to use the rug my mother-in-law gave to us as a wedding present as a chew toy. The whole corner was chewed up. I didn't think it could be saved, but I called Flat Rate anyway because I knew it was really expensive and she would've been upset. They brought the rug back in two weeks and I couldn't believe how great it looked, you couldn't even tell. I was so relieved that everything worked out. They were really nice and professional. more
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Splendid Job 9/28/2007

Hey Flat Rate Carpet, Pros: on time, good price Cons: na more
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Great Service! 9/25/2007

Just thought I'd join in on praising Flat Rate Carpet Cleaners. I have an old rug passed down to me from my mother after being passed down to her by her mother. The carpet is already worn out, and I didn't want to have to give it up. I reached Flat Rate by recommedation of a friend and decided to givr them a chance. I was paid a pleasant visit by polite and professional technicians who did a superb job at a more than reasonable price. They'll definitely be the ones I turn to in my next hour of need. Pros: Efficient, on time, polite, professional more
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great company 9/18/2007

I needed to to clean my entire house. An animal enthusiast, I own 2 dogs, 3 cats, and a few birds that I ocassionaly let loose around the house .My carpet was a mess, i didn't think it could ever be cleaned. I had terrible pet stains and odour, and was sure it would cost a fortune even to estimate. Lucky for me Flat Rate gives free estimates and demontsrations, and when they gave me a quote I was relived. It wasn't at all that bad. The crew arrived on time, were friendly and careful around my house. Now my carpets are nice and clean and that horrible smell is gone. And it didn't break my bank account at all. more
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amazing job! 9/17/2007

this guy came to clean my w 2 w carpets after a weekend party and god it was a mess! i don't know what i would do without his super professional treatment . within 2 hours all my carpets (2 bedrooms & living room ) were done and looking great ! thank you for saving my day ! more
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great job! 9/5/2007

i got terrible stains & odours on my stairs(24) & living room carpets and i was so despaired about i wanted to replace them with new ones. this guy from flat rate carpet came and told me not to worry. (gosh i was!) more
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TRUST THE REVIEWS!!! 8/17/2007

My carpet was GROSS. Almost grey/black, especially in high-traffic areas. Anthony came and cleaned and it literally looks like the day I got it installed 6 years ago! If you can't afford new carpeting, give this company a chance. The results were jaw-dropping. Anthony is great and a bit of a perfectionist which was, well, perfect! Pros: Were able to come on short notice, Results BETTER than expected more
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Great customer service 8/9/2007

I threw an awsome party with my roommates last month, and my carpet was disgusting afterwards. I called Flat Rate Carpets, and they did a great job cleaning my carpet. It`s as good as new now. Now whenever I have a crazy party, I know exactly who I`m calling. Pros: Professional, friendly Cons: nothing more
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Exceeded Expectations 8/9/2007

I just moved in to a great apartment with my best friend. The only bad feature of it was the carpet. I mean, it is a nice carpet, but it was absolutely disgusting. I called flat rate carpet and they cleaned it. They have such an amazing staff and they use the best cleaning products around. Thanks. Pros: The best staff around more
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doggie disasters 7/1/2007

I just got a new puppy last week, and a few nights after I got him I was invited out with some friends. A few drinks turned into an all nighter, and I didn?t get home until the next afternoon. By the time I got home the dog had gone to the bathroom all over my apartment. I tried to get the stains out but it only got worse and the place was starting to smell. I searched for a carpet cleaner and these guys said they could come that day. Within a few hours the guys were cleaning my apartment with cleaners that would be safe for my badly trained dog and everything was as good as new. Now all I have to do is start training the dog! more
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thanks guys! 6/28/2007

As a fan of delicate and rare carpets, I have to say that Master carpet really know their stuff when it comes to the cleaning and maintanance of fine rugs. I will defintlye keep them on the list for future jobs. more
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