New Face Kitchen Systems, Inc

We had our kitchen cabinets refaced and a garden window installed by New Face Kitchens. The cabinets have been delaminating around the corners (as well as cracking) for the last 6 years. When we contacted New Face Kitchens about this problem they said it was because the cabinets were too close to heat sources and moisture and that was a typical problem. Well that sure would have been nice to know at the time of installation!! It seems to me that kitchen cabinets are ALWAYS going to be around heat sources and moisture. They're in a kitchen!! Granted the work was done in 1996 but it seems absolutely ludicrous that a "typical problem" wouldn't have been brought up in the very beginning when we were going over options. Additionally, the garden window has been leaking for a couple years now and has not only caused major mold problems it has also started to cause rot. I am extremely disappointed with how they're product has held up and I plan on letting as many people as possible know. more

Dave, at New Face Kitchens did an excellent job as Project Manager and as a craftsman on my kitchen project. His calm demeanor, ‘can do’ attitude, and positive, upbeat nature made him a pleasure to work with. He did what he said he would do, when he said he would do it. He always let me know, in advance, what time he would arrive each morning and what would be happening over the next few days. If anything changed, he notified me promptly. He provided great advice and guidance to me when I needed to make a decision. His craftsmanship was exceptional. Any ‘nitpicky’ thing we found, he fixed immediately. Everything he did looks wonderful. Because of him and New Face Kitchens, I have a beautiful, much complimented kitchen. more

We recently had our kitchen cabinets refaced with New Face Kitchen Systems and are very happy with the results. However, as much as we like our cabinets, it was the employees who made this experience so very positive. Whether it was dealing with all our questions, many visits to the showroom, counting & recounting cabinet knobs, and helping choose cabinet color, the employees came through with flying colors. Demetri was our salesman. He was knowledgeable and helpful and even did a drawing when we had problems visualizing the end result. He always took time to answer our questions with a great deal of patience. We don’t remember the name of the engineer who came out to measure but were very impressed with his ability to deal with our changes as well as measure everything perfectly. Jim was the installer. He really did keep everything clean and organized. We even took a picture at the end of the day because we couldn’t believe how clean the kitchen was! We felt he was a top notch installer. Jim Lempke did our walk thru. We found some minor problems but Jim had all of them corrected within 24 hours. We’re really proud of how the kitchen looks, love our cabinets, especially the pot drawers and garbage pullout, thoroughly enjoyed working with everyone and have already recommended New Face Kitchens to friends. more

"We are really enjoying our (re)newed kitchen--it looks beautiful and works like a charm. It's even kind of fun to do the dishes... Our installer, whose quiet conscientiousness, thoughtfulness, and professionalism we admired and appreciated throughout the project. We love our kitchen!" Hollis & Bob more

Thank you for our new kitchen and bathroom! The resurfacing of the cabinets came out better than we ever could have imagined. With the new drawers throughout, we have much more functionality, and the new wine rack looks beautiful! The Brazilian cherry adds so much of a “wow” factor. We’d especially like to thank Dwayne for the professionalism he showed during the installation. On arrival, he briefed us regarding the job, the cleanliness he would maintain, and how he would set up the work area. On a daily basis, we were briefed on the installation expectations. Regular communications prevented any fears from arising. When the job was completed, Dwayne cleaned the kitchen, bathroom, and the garage as if he was never here. Dwayne is a real craftsman and his work reflected this. He always arrived on time and got the work done that he estimated he would do. We’d be glad to recommend Dwayne and New Face Kitchens to anyone looking into this type of work. Thanks again for the great work! more

Our job was always neat and tidy at the end of each day. Kept well informed of progress and answered questions readily. Everyone was polite and helpful, never felt they were in the way or we were in their way. Any problems or concern were responded promptly and couple of mistakes was dealt with quickly. Appreciated New Face Kitchens in acknowledging mistakes and issues instead of trying to cover up or make excuses. Thank you for my lovely new kitchen! more

Our job was always neat and tidy at the end of each day. Kept well informed of progress and answered questions readily. Everyone was polite and helpful, never felt they were in the way or we were in their way. Any problems or concern were responded promptly and couple of mistakes was dealt with quickly. Appreciated New Face Kitchens in acknowledging mistakes and issues instead of trying to cover up or make excuses. Thank you for my lovely new kitchen! more